Another 500 error

  • emdiesel

    (@emdiesel)


    11 years, 10 months ago

    Hello everyone, I’m working on fixing a few errors within a clients website, and unfortunately I caused a 500 error. I went to install WP Super Cache, but I needed to change the permalinks from default in order to activate the plugin. Of course without thinking, I went ahead and changed them and didn’t look around for an htaccess file first. Well, the only thing I have access to is the root folder of the WordPress site (no database access or anything). So I look in the root folder, and theres no .htaccess file to be found. So now I’m stuck with a 500 error and am not sure how to revert it back. I’d rather not give this client a hard time and ask for access to more areas, so does anyone know of a way to fix this? The only file that even remotely resembles an htaccess file is a web.config file.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Christine Rondeau

    (@crondeau)

    11 years, 10 months ago

    Can you go back in the admin and changed the permalinks back to the default ones?
    I found in the past, that only default permalinks will work on certain servers.

    Thread Starter emdiesel

    (@emdiesel)

    11 years, 10 months ago

    Interesting. I always have these kinds of issues with clients who host with GoDaddy… I would go back in and change them, but I’m getting the 500 error even in wp-admin.

    Thread Starter emdiesel

    (@emdiesel)

    11 years, 10 months ago

    So if I were to get access to the database, do you think changing the permalink setting through there would reset everything back to the way it was?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Another 500 error’ is closed to new replies.