Subscriptions widget: lost

  • Edith Angst-Hase

    (@edith-angst-hase)


    11 years, 9 months ago

    I had a subscription widget in the right-hand bar but now I’ve lost it. How do I reestablish a subscription button?
    Have I now lost my subscribers?
    ahouseinthealgarve.com

Viewing 9 replies - 1 through 9 (of 9 total)
  • ellp

    (@ellp)

    11 years, 9 months ago

    Hello PaperCuts!

    What widget/plugin are you using? Did you try to re-install the plugin/widget?

    Thread Starter Edith Angst-Hase

    (@edith-angst-hase)

    11 years, 9 months ago

    I don’t know! I found it in widgets on the site but it’s not there any more.

    Theme Author TT Themes

    (@tomastoman)

    11 years, 9 months ago

    Dear Edith Angst-Hase,

    as the subscription widget is not the PaperCuts theme feature, it is a plugin issue. As I can see, you are using the Jetpack plugin on your website, so please check its settings in “Jetpack > Settings” panel. Maybe you have mistakenly disabled this feature here. Your list of subscribers should stay preserved.

    Best regards
    Tomas Toman

    ellp

    (@ellp)

    11 years, 9 months ago

    Hey Edith!

    I think you may have a problem. If you don’t know what the plugin you have using is possible you have lost your subscribers info also. Check your disabled plugins maybe this plugin is there but disable.

    Let me know your findings.

    Thread Starter Edith Angst-Hase

    (@edith-angst-hase)

    11 years, 9 months ago

    Thanks, Tomas Toman. It hasn’t worked via jetpack. It must have been plug-in, but I don’t know where I got it from. Do you know a plug-in that would work, and would create a box in the right sidebar for visitors to add their email addresses to?

    Thanks, Ellp. The plug-in isn’t there any more. I guess i have lost the subscribers.

    Theme Author TT Themes

    (@tomastoman)

    11 years, 9 months ago

    I can recommend you to use the mentioned Jetpack plugin. For enabling all its features, you will be asked to connect to WordPress.com (if you don’t yet have a WordPress.com account, you can quickly create one after clicking the connect button).
    Here is an example how the widget looks like: http://jetpack.me/support/subscriptions/.

    ellp

    (@ellp)

    11 years, 9 months ago

    Edith,

    Keep calm. You can do the following:

    1) I don’t know if you are using a rss subscription or newsletter subscription, so you I will assume you are using a rss subscription, ok? You can use Feedburner plugin to create the subscription widget.

    2) Create a blog post to inform your readers about the problem and invite them to assign to the new link. Also, you can create an giveaway or something to attract new visitors.

    I had some clients with the same problem, and this solution works with a all of them 😉

    Hope it helps.

    Thread Starter Edith Angst-Hase

    (@edith-angst-hase)

    11 years, 9 months ago

    Thanks, both! I think I can work on this now.

    ellp

    (@ellp)

    11 years, 9 months ago

    Nice!

    Edith, let me know if you need a hand on this 😉

Viewing 9 replies - 1 through 9 (of 9 total)

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