• Resolved elated

    (@elated)


    Hi,
    I don’t know for how long, but the plugins almost stopped counting the views in my site. In the past it was working well, but now I noticed something is wrong.

    See this article for instance:iskamdaznam.com/11908
    Under the title it says it have only a few views (the eye icon) but in fact the article have 130+ facebook likes and i’m sure it was visited 500 to 1000 times.

    I’m using W3 Total Cache, but i’ve never had any problems with it in the past.

    https://wordpress.org/plugins/wordpress-popular-posts/

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Hector Cabrera

    (@hcabrera)

    Hi there,

    Did you clear W3TC’s cache after installing / upgrading WPP?

    Notices
    Starting version 3.0.0, the way plugin tracks views count switched back to AJAX. The reason for this change is to prevent bots / spiders from inflating views count, so if you’re using a caching plugin you should clear its cache after installing / upgrading the WordPress Popular Posts plugin so it can track your posts and pages normally.

    Thread Starter elated

    (@elated)

    Yes, of course. I was one update behind when I noticed this problem, so I updated to the last version today and cleared cache several times.

    I guess I will investigate how it behaves for another day.

    Plugin Author Hector Cabrera

    (@hcabrera)

    By the way, forgot to mention that your site isn’t loading for me at the moment so I couldn’t check it out.

    Thread Starter elated

    (@elated)

    No, it’s definitely not counting views… Is the site loading now? Can you check?

    Thread Starter elated

    (@elated)

    I published new article few hours earlier and it’s not showing the real view count. Right now there is 70 people online, reading the article and 20-30fb likes but the WPP plugin shows only 4 people visited.

    Plugin Author Hector Cabrera

    (@hcabrera)

    Just checked and nope, http://iskamdaznam.com/ doesn’t work for me.

    Thread Starter elated

    (@elated)

    Strange, it should be working. From where are you accessing it?

    Anyway, any ideas what could be the problem?

    Plugin Author Hector Cabrera

    (@hcabrera)

    I’m in Venezuela, and for some reason your site’s seem to be blocked for me since I was able to view it using an online proxy site. Still, can’t tell what might be happening since I don’t have direct access to it.

    Thread Starter elated

    (@elated)

    Can you send me some older version of the plugin? Probably with different algorithm of counting or something like that? Is it safe to overwrite with older version or it will mess everything?

    Plugin Author Hector Cabrera

    (@hcabrera)

    To downgrade, follow these steps:

    1. Disable WPP via Plugins.
    2. Download WPP v2.3.7.
    3. Log in to your hosting’s control panel, and enter phpmyadmin (or the equivalent database manager).
    4. Find the wp_popularpostsdatacache_backup table and rename it to wp_popularpostsdatacache (if you’re using phpmyadmin, you can do this step by clicking on the table, and then go to the Operations tab).
    5. Go back to wp-admin > Plugins and enable WordPress Popular Posts 2.3.7.

    While I haven’t tried these steps myself, I’m pretty sure it’ll work. However, I advice you to create a backup of your database first just in case something goes wrong.

    Thread Starter elated

    (@elated)

    Thanks, I did that. Now it seems to be working. I don’t know how accurate is but at least it’s updating the numbers.

    Plugin Author Hector Cabrera

    (@hcabrera)

    Try enabling the Ajaxify feature again. That way, 2.3.7 will behave like 3.0.3. Keep an eye on it and let me know what happens.

    I have the same problem, I’ll try to pass the old version

Viewing 13 replies - 1 through 13 (of 13 total)

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