• Resolved thesouthernblonde

    (@thesouthernblonde)


    I am using an Elegant Themes wp theme with this e-commerce plugin as it was recommended to me to be compatible with my theme. However, everything looks great except during the checkout process. I selected PayPal Express and have followed the tutorial for setting that up. You can add to cart and begin the checkout process but when you click the “Checkout” button it does nothing. It doesn’t connect to PayPal. I am not seeing anything that was entered incorrectly. Please help! I really want to get my website launched asap but cannot if the checkout isn’t working properly. What am I missing?

    https://wordpress.org/plugins/wp-e-commerce/

Viewing 11 replies - 1 through 11 (of 11 total)
  • All of a sudden my checkout function stopped working as well. Did not make any changes to site prior to issue. Now just goes to generic shopping cart image when trying to check out. Please advise ASAP.

    Here’s the site: seagull-control.com

    BTW, I did deactivate all plugins then reactivated only wp e-comerce plugins; flushed cache; etc. Store will no longer “check-out”

    Plugin Author Justin Sainton

    (@justinsainton)

    Hi jpite,

    Go to your Shopping Cart page inside the WordPress admin area, replace the image there with the following shortcode:

    [shoppingcart]

    Let me know if that works!

    Thanks Justin… should have thought of that. Unfortunately, after the flush I didn’t realize I had duplicated checkout, transaction and account pages – and that the original pages were still the menu links. Once I deleted those, and updated those pages in menu, all was well.

    For future, should that short code [shoppingcart] be as visual or html?

    Plugin Author Justin Sainton

    (@justinsainton)

    Hi jpite,

    In the near future, we’ll actually have the images removed. They have outlived their usefulness. So you can actually add that shortcode in either view, HTML or Visual, it doesn’t matter.

    Thread Starter thesouthernblonde

    (@thesouthernblonde)

    Justin, could you help me with my question since I started the topic originally? My checkout still will not work with this plugin.

    Plugin Author Justin Sainton

    (@justinsainton)

    HI thesouthernblonde,

    Can you include a link to your website? Also, feel free to email me admin credentials at justinsainton at gmail dot com and I’m happy to look into it.

    Thread Starter thesouthernblonde

    (@thesouthernblonde)

    This is the website. https://bridleblingcharms.com/

    You can add items to cart and fill out the initial customer info/shipping info but then when you click on Purchase, it does nothing. I have it set to PayPal Express but it is not connecting to PayPal to finish the checkout. This has been extremely frustrating for me. I can’t seem to figure out why it won’t complete checkout. Please help.

    Thread Starter thesouthernblonde

    (@thesouthernblonde)

    Thank you! Sending email…

    Thread Starter thesouthernblonde

    (@thesouthernblonde)

    Thank you so much for your help resolving my issue, Justin! You were wonderful!

Viewing 11 replies - 1 through 11 (of 11 total)

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