Hi,
Thanks for your thread.
Could you please by adding the Youtube video ID instead the video’s url and let me know if that works for you?
I look forward to hearing from you
Regards
UU
Now, I inserted the video IDs. It works, I can see it on my account, but only there. I would like to make them it public, like the images.
Hi,
Could you please send me the link of your website.
I’d recommend you using our forums here http://usersultra.com/support/. We reply faster than the WP forums. 🙂
However, please feel free to send me the url and i will check the issue
Thanks
UU
I have now opted for a different solution. Maybe I’ll test the plugin again when I have more time. Then, I will use the support on your website.
Thanks.
Bettina
Hello Bettina,
Thanks for reply back.
We’re glad to hear that you have sorted out your issue.
We have performed several tests and we couldn’t reproduce the issue you were experiencing.
I’m sure it has to be a setting issue rather than an issue with the plugin.
Please feel free to contact us if you have any further questions.
We look forward to hearing from you.
Best Regards
Alex