Strange …
Do you have an URL where I can test ?
Hi and thanks… Where can I sent it to you privately?
You have a feedback tab in the plugin configuration page
That don’t work… The button is faded out… Pressing send and nothing happens…
Just reinstalled the plugin… Problems with file and folder permission corrected… Still doesn’t work and I still can’t zoom images…
Should I think twice before updating this plugin in furture?
If the button is faded out, it means that you should not have complete all the required information !
Then I noted that the file and folder permission were incorrect while you have contacted me in order to have support : that is just wonderful …
It is very interesting how you reward the people who actually respond to your report : “Should I think twice before updating this plugin in furture?”
I am thus not very motivated by helping you …
Please note that updating a plugin/theme/WP should be always tested before going into production. If you don’t I am sorry but I cannot test for you on your server …
Once this said, I still need more information to help you
Regards the File and Folder Permissions: The plugin was completely removed (deleted completely) I downloaded a complete new copy of the updated plugin, uploaded it to my server, activated the plugin, went to the settings page and at the top of the screen I am presented with three permission errors 1. Readme.txt. 2. Lang folder. 3. The Core/Lang folder…
The file permission were corrected then I refreshed the screen… Your plugin still doesn’t work…
I will try again to send you the link 🙂
otherwise, you may send me an email at [mynamehereonthatforum]@[mynamehereonthatforum].fr
I receive your email … after a review of your page I assume that you have that you have a plugin for tracking links that conflict the image zoom plugin by adding a onclick option
onclick="javascript:pageTracker._trackPageview('...')
Try deactivating this plugin …
Then could I reinstall the previous version of your pluging… I mean… If it worked before I updated it… I’ll be happy to just keep using the previous version…
Thx, Hair…
It won’t work with the previous version
but you could try http://wordpress.org/plugins/image-zoom/download/ all version there…
I just bet it won’t work …
The problem is obviously a conflict issue
Then, does it work ?
The problem is caused by the new version ?
No, it doesn’t work….
Very puzzling how it works perfectly right up until the point I updated it. Oh well… Guess I have to have a scout around for something that does work. Thank you for your efforts in any case…
My guess is that is does not work but you didn’t notice it … Obviously you have a plugin that is designed to track the click on links that has been installed / upfdated and now conflict with the image zoom plugin …
Therefore the update is not linked to that issue
I did notice… I’m always working on this… I’m a slave to it… It worked before. A colleague noticed the problem as well, yesterday 🙂
Deleted the other, offending plugins and it still doesn’t work.
