FB Share App ID unwanted

  • Resolved NWD_Eric

    (@nwd_eric)


    12 years ago

    Hello,

    We are having a problem with our Facebook share button. The button has an app_id and we don’t know where it comes from. It is preventing shares from getting to Facebook when the ‘Share Link’ button is pressed. With the app_id in place, the submits into Facebook result in a 500 internal server error. If we manually remove the app_id from the url of the popup, then the ‘Share Link’ button works flawlessly.

    Does anyone have an idea where this app_id comes from and how we can remove it?

    https://wordpress.org/plugins/e-mailit/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author NIKITAS GEORGOPOULOS

    (@e-mailit)

    12 years ago

    hello,

    please, send us your site url.

    Thread Starter NWD_Eric

    (@nwd_eric)

    12 years ago

    Site is source.nationwidedisc.com

    The problem can be seen *here* on the FB Share button.

    Plugin Author NIKITAS GEORGOPOULOS

    (@e-mailit)

    12 years ago

    we are investigating the issue.
    please, wait soon a reply.

    Plugin Author NIKITAS GEORGOPOULOS

    (@e-mailit)

    12 years ago

    hello,

    we would like to inform you that we didn’t track any error on the facebook share button.

    Thread Starter NWD_Eric

    (@nwd_eric)

    12 years ago

    The share button itself is fine. Any idea how to deal with the 500 internal server errors when submitting with the ‘Share Link’ button on the following popup?

    Plugin Author NIKITAS GEORGOPOULOS

    (@e-mailit)

    12 years ago

    could you please send to support at e-mailit dot com a screenshot in which clearly indicate what link is exactly responsible for that error?

    Plugin Author NIKITAS GEORGOPOULOS

    (@e-mailit)

    12 years ago

    hello,

    we tracked what is going wrong; facebook modified its sharing script inside their widget.
    we will fix it asap. please, don’t touch anything in your source code until we update with the solution.
    we will update you when we fix it, so please don’t resolve your support ticket.

    Plugin Author NIKITAS GEORGOPOULOS

    (@e-mailit)

    12 years ago

    FB share button must work fine now. Please have a try and let us know if everything is ok. If not, try to refresh your browser first.

    Thread Starter NWD_Eric

    (@nwd_eric)

    12 years ago

    Thanks! Works great now!

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘FB Share App ID unwanted’ is closed to new replies.

Tags