Multiple Agents at the same time

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter modeh

    (@modeh)

    12 years, 1 month ago

    Can you please help ASAP.

    Thank you

    Anonymous User 9782929

    (@anonymized-9782929)

    12 years, 1 month ago

    Have you purchased the multi-agent addon? Without it, only one agent is allowed to chat.

    Thread Starter modeh

    (@modeh)

    12 years, 1 month ago

    Yes we bought it by the email ayosef@ccinursing.com
    we added multiple already.
    we defined time slots and selected Anyone for all slots.
    but what’s happening is that only one agent can see chats while others cannot.

    Anonymous User 9782929

    (@anonymized-9782929)

    12 years, 1 month ago

    Are the “Active” checkboxes checked on the Agents page?

    Would you mind inviting dallas@excitecreative.ca to the WP Admin area?

Viewing 4 replies - 1 through 4 (of 4 total)

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  • 4 replies
  • 2 participants
  • Last reply from: Anonymous User 9782929
  • Last activity: 12 years, 1 month ago
  • Status: not resolved