Login page blank

  • Develor

    (@develor)


    12 years, 1 month ago

    Hey guys,

    I would first specify that I am using wordpress for editing our website for the first time. This means am no webpage designer and I am not sure I completely understand how the platform works. So please help me as to an idiot 🙂

    Yesterday I was editing the site and suddenly when I hit refresh it went blank. I have recently updated the theme and wordpress to 3.8.1.

    When I try to log in and type in the browser wp-admin I have a blank page.
    Additionally, the website itself is blank.
    http://www.develor.bg

    I have not changed anything in the theme functions except adding sidebars. Nothing deleted too.

    PLEASE HELP the site is missing.

    Thank you!!!!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Softcodelink solutions

    (@softcodelink)

    12 years, 1 month ago

    Seems like your theme or plugin crashed…Hope I can help you.

    enable error logs by using this method:

    Login to hosting account
    >>Go to Filemanger
    >>>Go to website root folder.

    now you can find file name “wp-config.php” just click on edit. Make these change on the file code .

    define(‘WP_DEBUG’, false);

    to

    define(‘WP_DEBUG’, true);

    Make it as true, this will help us to find errors and give you proper solution.

    Softcodelink solutions

    (@softcodelink)

    12 years, 1 month ago

    Also, let me know your hosting provider php version.

    Thread Starter Develor

    (@develor)

    12 years, 1 month ago

    Hello,

    Thank you in advance for your support and help and fast answer.

    How should I login to this root folder?
    The designer guys only gave me this test.develor.bg/wp-admin adress to login and edit.Nothing more.

    Also I do not know the hosting provider php version. I don’t even know what is a php version. But perhaps I can ask.

    If you think I cannot fix it without an IT guy, please let me know so I can contact them and not try to fix it on my own.

    Thanks.

    Softcodelink solutions

    (@softcodelink)

    12 years, 1 month ago

    Yes, its better to contact him, since you don’t have hosting login details or else contact your hosting provider to resolve this issue. The issue might be because of php version or crashed theme.

Viewing 4 replies - 1 through 4 (of 4 total)

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