Plugin Author
Yani
(@yaniiliev)
Hi Danbru,
We are following up with this ticket in ZenDesk. Let’s use it for futher communication.
Thanks!
Thread Starter
danbru
(@danbru)
How can I connect with you there? Link?
Plugin Author
Yani
(@yaniiliev)
The ticket is:
https://servmask.zendesk.com/agent/#/tickets/274
You should have received an email to your gmail address with a response from Bobby.
Let me know if you haven’t
Thread Starter
danbru
(@danbru)
Never recieved the email – sorry!
Thanks for the quick reply.
It would have been helpful if the resolution to this problem was actually posted on the forum, not just dealt with privately? I have the same issue with the plugin, and can’t see how this has been resolved.
Cheers
Plugin Author
Yani
(@yaniiliev)
Hi @pixelsparks,
danbru didn’t follow on that issue. We asked him a few follow up questions that would let us determine the issue.
Could you submit an entry using the report a problem link in the plugin, when you do so we will receive the error that is happening on your install and will tell you how to proceed.
I totally agree with posting the resolution here, it’s just there wasn’t a resolution yet.
I will await your entry and see what the issue is.
Thanks!
Hi Yani,
Ok thanks, I’ve submitted the report in the plugin.
Cheers
