• Resolved AminhoVic

    (@aminhovic)


    Hello,

    After I installed the latest version of WordPress, I went to create a new post however there’s a problem on the text editor and “Add media” button doesn’t work :
    http://i.imgur.com/peZFkIi.png

    Before I installed this version, I was using an old version which was working pretty well

    Please help me

Viewing 15 replies - 1 through 15 (of 19 total)
  • please try to disable the currently activated plugins and see if the error persists.
    If that doesn’t solve the problem you can also activate the default theme to narrow down the bug.

    Your menu icons are also missing so I assume there’s a conflict with a script.

    Thread Starter AminhoVic

    (@aminhovic)

    Hello,

    Thank you for your reply,

    It’s a fresh install so there’s no installed plugins on it, and I have double-checked I found 2 inactive plugins there.

    There are 3 themes available, I have tried them all nothing seems fix the problem.

    “Menu icons” do you mean WP Admin top navigation bar ?

    Thread Starter AminhoVic

    (@aminhovic)

    Can someone help me. Please ?

    Thread Starter AminhoVic

    (@aminhovic)

    Anyone ??

    PLEASE DO NOT BUMP.

    Use default theme, Clear your browser cache. Try after that.

    Thread Starter AminhoVic

    (@aminhovic)

    Hello,

    Yep, I tried all default themes that comes with wordpress (Twenty twelve, Twenty fourteen, twenty thirteen).. for each one I have cleared my browser cache before I’ve activated it, BUT it doesn’t fixed the issue.

    Thread Starter AminhoVic

    (@aminhovic)

    I also tried both version 3.6 and 3.7.1 and the problem still happening.

    Thread Starter AminhoVic

    (@aminhovic)

    Follow Up…

    This issue happened when I decided to update the wordpress from an old version to 3.8.1

    And the problem still occurs even when I reinstalled the old version.

    Hi,

    You may enable debug log and check the issue.

    https://codex.wordpress.org/Debugging_in_WordPress

    Best regards,
    PD

    Thread Starter AminhoVic

    (@aminhovic)

    Hello,

    I’ve enabled debug log, where I can check the issues ?

    Check the editor portion.

    The error might be visible there.

    Thread Starter AminhoVic

    (@aminhovic)

    Hello,

    Thank you so far for your great help.

    There’s nothing showed up on wp-admin/post-new.php

    Is this a blank page after enabling the debug log too?

    Thread Starter AminhoVic

    (@aminhovic)

    Nope, sorry I meant nothing changed after I’ve enabled the debug log. the page looks exactly the same as it was.

    Just to let you know, here’s what I have done to enable the debug log: I have changed this code “define(‘WP_DEBUG’, false)” to TRUE in the wp-config.php file.

    Is that correct ?

    Yes, did that displayed any error?

Viewing 15 replies - 1 through 15 (of 19 total)

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