I’m sorry but these forums do not support commercial products. Only the free plugins downloaded from http://wordpress.org/plugins/. Please contact the plugin’s vendor directly with any questions about commercial products.
Hey Esmi:
but look here (bold):
http://ghozylab.com/support-policy/
SERVICE & SUPPORT POLICY
For pre-sale questions or you have other questions, please contact our Support Dept.
Support for Products by GhozyLab is available only through your account at ghozylab.com, which grants you access to a customer-only Contact Form (for Tech Support) where you can ask us technical questions. Our customer support representatives are available Monday through Friday; excluding all major holidays. Or, you can discuss problems/solutions with others in our public Community Forum available to all site owners (register free here).
all done! Great and fast Support!
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
Support for that “Pro” plugin is located on the vendor’s site and the author knows that support for the pro version is not allowed here.
http://ghozylab.com/best-wordpress-grid-gallery-and-grid-portfolio-plugin/
Or, you can discuss problems/solutions with others in our public Community Forum available to all site owners (register free here).
Thanks for pointing that out and that will be reported as that’s not quite correct. The free version on WordPress repo is supported here. As said, the commercial version is not supported here. Feel free to contact the author directly.
http://ghozylab.com/contactus/
