Please check your PHP error logs to see what triggered the fatal error.
Thread Starter
lasset
(@lasset)
Okej…
And how do I do that?? 🙂
As I wrote i can not access my page.
The only way I have is via my webhost, and can You in that case, tell me where I can find this file?
Yes you can access it usually via your hosting control panel. And to give you access to your admin again assuming WooCommerce was the cause, you can use FTP or in your hosting control panel to rename the woocommerce folder to something else. That will give you back control.
Thread Starter
lasset
(@lasset)
Thanks for your help!
I’ve tested to rename the woocommerce-folder to 1woocommerce, putting the 1 in front of the original name.
It didn’t help nothing… Still can’t access the shop.
Also wrote an email to my webhost-company to see if they can explaine what have happend. Hopefully I will get a response from them before summer… 😉
If renaming it did nothing, that means the cause was not from WooCommerce. You may have other plugins that are not compatible with WooCommerce 2.1 and thus when updating caused the issue.
Thread Starter
lasset
(@lasset)
OK.
I will test to rename all the other plugins and see if that helps.
But I think it’s a little bit strange that an update so totally can shut down a site. I know that I’m supposed to take a back-up before updating etc. But I wonder how many who follows that advice. 🙂
I let you know what happend when I’m ready.
Thread Starter
lasset
(@lasset)
Hi again.
Now I’ve closed down (or more precise) renamed all of the other folders.
And yes! it works. So, it’s just to start pulling away the number 1 in front of the pluginsfoldernames until I can find the one who is going to be sent to Mars… :-).
Thanks a lot for Your patiense and help.
Have e really nice day!
