• Resolved johntullyf

    (@johntullyf)


    As previously discussed I’m having problems with the fade transition with version 1.5.9

    The effect looks like the text is being overtyped rather than a smooth fade in and out. You can see the problem at my test domain:
    dsmtestdomain.com/terraceelectric

    Here is the short code I’m using [testimonials_cycle timer=”4000″]

    Settings are all set to the default or blank.

    The fade worked OK with these settings before I upgraded to 1.5.9

    JohnT

    https://wordpress.org/plugins/easy-testimonials/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor richardgabriel

    (@richardgabriel)

    Hey John!

    Thanks for posting here.

    As mentioned before, there haven’t been any CSS changes (well, I think I mentioned that before.) This sounds like a CSS issue.

    The library used is jQuery Cycle2, with the Fade transition. If you are googling, you want to look for CSS to help there. I’ll post back here, I don’t recall immediately what it is you need for this issue.

    Thanks,
    Richard

    Thread Starter johntullyf

    (@johntullyf)

    Richard – the fade transition worked fine in the previous version. I made no changes to the CSS then and it worked fine.

    You can see the issue if you go to this page http://www.dsmtestdomain.com/terraceelectric

    Are you saying that I now need to make changes to the CSS to make this work? If so I’ll need some more precise instruction on what to change.

    JohnT

    Plugin Contributor richardgabriel

    (@richardgabriel)

    Hey John!

    I do see your scroll effect looking strange – I thought you were talking about the fade effect!

    If you switch to the fade effect, you should have no problems. You can see the fade effect on this page, with no additional CSS required to make it work:
    http://goldplugins.com/our-plugins/easy-testimonials-details/

    That scroll effect I see on your page is weird though – stay tuned.

    Thanks,
    Richard

    Plugin Contributor richardgabriel

    (@richardgabriel)

    Hey JohnT –

    Sorry for the delayed follow up. Anyways, you just need to include a background color on the blockquote and the sliding transition should work fine.

    For example:

    blockquote.easy_testimonial{
    background-color: #fff;
    }

    Thanks!
    Richard

    Thread Starter johntullyf

    (@johntullyf)

    Richard – that didn’t work.

    Now there’s a white box around the text and the slide transition is still jerky.

    I have another site where its working perfectly, here I installed 1.5.9 directly rather than updated it from an earlier version. I think I should just deactivate, uninstall and re-install.

    Plugin Contributor richardgabriel

    (@richardgabriel)

    Hey John!

    The color itself was just a recommendation – that’s why you see a white box.

    I hate that you would need to deactivate, uninstall, and reinstall! However, I’m glad it’s working for you on one site.

    If you do get it figured out, please let me know. On my end, the CSS above works fine (granted, it’s on a site with a white background.) I have multiple examples here where it works fine:
    http://goldplugins.com/documentation/easy-testimonials-documentation/easy-testimonials-examples/

    Maybe give them an inspection and see if you notice the missing ingredient?

    Best,
    Richard

    Plugin Contributor richardgabriel

    (@richardgabriel)

    Hey John!

    Best we can tell, this issue is resolved. Therefore, going to close this out.

    Please let me know if you need anything else!

    Thanks,
    Richard

Viewing 7 replies - 1 through 7 (of 7 total)

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