Using shortcode in page will not register unless Widget code exist on page

  • Resolved craigglenn

    (@craigglenn)


    12 years, 3 months ago

    Hi,

    I have a placed the shortcode on a page in WP. I had also played around with having a widget on the page. After implementing and testing everything was working as expected except unsub. I was ok with that for now.

    I decided to remove the widget and found out the next day that the subscribe shortcode no longer registered public users.

    I knew the last thing I did was remove the widget from the page so I put it back and then the page shortcode worked. (fyi the form display and seems to process fine it just never registers the new public user.)

    URL: http://clean-footprint.com/get-free-download/

    This is the shortcode I am using on the page: ‘[subscribe2 hide=”unsubscribe”]’

    Please let me know if more information is needed.

    Thanks in advance for any assistance.

    Craig Glenn

    http://wordpress.org/plugins/subscribe2/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Matt Robinson

    (@mattyrob)

    12 years, 3 months ago

    @craigglenn,

    On the page URL you have proviedd the form is created but re-directs the output to this page:

    http://clean-footprint.com/subscription-confirmed/

    Subscribe2 is not available on that page so any input cannot be processed.

    It is not necessary to create such a page, Subscribe2 will display a notification to your readers that an email is on it’s way in place of the form on submission and it will also display the confirmation once the link in the email is clicked by a potential subscriber.

    So, you need to change the Subscribe2 settings to re-direct the form to the page URL provided above or you need to place the shortcode on the ‘subscription confirmed’ page to get this working without the widget.

    Thread Starter craigglenn

    (@craigglenn)

    12 years, 3 months ago

    @mattyrob

    Got it, thanks for your timely and helpful response.

    The reason for the second landing page is to provide the PDF for download. This page is not linked to in navigation and should only be available if they subscribe to get the PDF.

    So I will keep the widget so the process will complete for registration for public user.

    Thanks again.
    Craig

    Matt Robinson

    (@mattyrob)

    12 years, 3 months ago

    @mattyrob,

    You could have that page as the confirmation page but it will still need the shortcode or widget. Maybe the widget is your best option as it should be available pretty much everywhere on your site.

Viewing 3 replies - 1 through 3 (of 3 total)

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