No wptouch-data directory is created at wp-content

  • Moshe1010

    (@moshe1010)


    12 years, 4 months ago

    Hello,

    I wanted to try your free version before going pro, but I have some problems. I’ve tried to install the plugin both via uploading the zip via admin panel or automatically download it through the ACP. Either way, I can’t see the directory /wp-content/wptouch-data/ via FTP (and I get some errors every time I save a setting well):

    Warning: fopen(/home/user/public_html/wp-content/wptouch-data/backups/wptouch-backup-20140109-212414.txt): failed to open stream: No such file or directory in /home/user/public_html/wp-content/plugins/wptouch/core/admin-backup-restore.php on line 51

    Warning: fopen(/home/user/public_html/wp-content/wptouch-data/backups/wptouch-backup-20140109-212414.txt): failed to open stream: No such file or directory in /home/user/public_html/wp-content/plugins/wptouch/core/admin-backup-restore.php on line 51

    I’ve tried to change wp-content directory from 755 to 777, but the result is the same.
    The plugin is working, but it looks broken.

    So what am I doing wrong? maybe because I’m using Litespeed, it works differently?

    Thanks for the help.

    http://wordpress.org/plugins/wptouch/

Viewing 3 replies - 1 through 3 (of 3 total)
  • BraveNewCode Inc.

    (@bravenewcode)

    12 years, 4 months ago

    Hi,

    We couldn’t say for sure why your server is not creating the /wptouch-data directory on the fly. You can try creating the directory yourself, using the structure outlined below.

    /wptouch-data
    -backups
    -cache
    -debug
    -extensions
    -icons
    –custom
    -lang
    -modules
    -temp
    -themes
    -uploads

    Then, make sure WPtouch has proper write access to it. You can set its permissions to 755 and go more relaxed if necessary.

    You’re welcome.

    KleinesGehopse

    (@kleinesgehopse)

    12 years, 2 months ago

    Hi BraveNewCode

    I had the same problem like Moshe1010: The /wptouch-data directory was not created during the installation of the plugin. I added it manually in /wp-content with your a.m. structure and permissions. It seems to work. But now I get the following warnings, if I want to save changes in the theme settings.

    Warning: fopen(XXX/wp-content/wptouch-data/backups/wptouch-backup-20140309-174142.txt): failed to open stream: Permission denied in XXX/wp-content/plugins/wptouch/core/admin-backup-restore.php on line 51

    Warning: fopen(XXX/wp-content/wptouch-data/backups/wptouch-backup-20140309-174143.txt): failed to open stream: Permission denied in XXX/wp-content/plugins/wptouch/core/admin-backup-restore.php on line 51

    I do not know how to fix it. Maybe you are able to help me?

    Thank you.

    BraveNewCode Inc.

    (@bravenewcode)

    12 years, 2 months ago

    It seems your server is denying permission to WPtouch to access (and possibly create) files. Permissions need to allow read/write access on the /wptouch-data/ directory. Usually setting permissions to 777 will take care of that.

Viewing 3 replies - 1 through 3 (of 3 total)

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