500 Internal Server Error

  • sylvainn

    (@sylvainn)


    12 years, 4 months ago

    Our website is planetinmotion.org

    In order to make a backup I tried to install the plug-in “wordpress backup to dropbox”. I couldn’t install it as WordPress was requesting FTP username and password and then telling me that it couldn’t create the directory.

    I looked on websites for support. They said it was a problem of files permissions. So I decided to change all my files to 777 permissions on my ftp server.

    What a donkey! Now I have this error message: 500 Internal Server Error when I go to my website and to the wordpress cpanel.

    What should I do?

    Thanks a lot.

Viewing 1 replies (of 1 total)
  • Vignesh Pichamani

    (@viky081)

    12 years, 4 months ago

    Please Undo your Changes Made in File Permissions via FTP.
    First get the site from 500 Internal server error.
    and then Just extract the zipped folder of plugin and upload to the wp-content/plugins folder

    Then activate it (Contact your host provider to change the file permission properly they may help to solve this issue)

    I hope it may help you.

    Thanks.
    Vicky

Viewing 1 replies (of 1 total)

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