Backup doesnt work

  • Resolved sapi25509

    (@sapi25509)


    12 years, 8 months ago

    Hi everyone,

    unfortunately my backup doesnt work any longer.
    It freezes at ca. 20% of the progress bar with last log messages:

    “Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (5.4 Mb, 2043 files batched, 501 (501) added so far); re-opening (prior size: 0 Kb) (Dez 31 14:06:00)”

    I store it via FTP and testing the ftp access works fine. Webspace quota is also fine.

    Thanks in advance and a good start into 2014.
    Sapi

    The entire log set is attached below:
    0375.160 (1) Opened log file at time: Tue, 31 Dec 2013 14:00:59 +0000
    0375.161 (1) UpdraftPlus WordPress backup plugin (http://updraftplus.com): 1.8.2 WP: 3.8 PHP: 5.3.27 (Linux wp206 3.10.5-he-wp2005-x64+4 #2 SMP Thu Aug 8 18:41:23 UTC 2013 x86_64) MySQL: 5.5.30-1~dotdeb.0-log Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 128M (used: 28.8M | 29M) multisite: N mcrypt: Y ZipArchive::addFile: Y
    0375.161 (1) Free space on disk containing Updraft’s temporary directory: 1321663.2 Mb
    0375.162 (1) Backup run: resumption=1, nonce=1930949ac85b, begun at=1388498084 (375s ago), job type=backup
    0375.163 (1) Scheduling a resumption (2) after 300 seconds (1388498759) in case this run gets aborted
    0375.170 (1) Checking if we have a zip executable available
    0375.171 (1) Zip engine: found/will use a binary zip: /usr/bin/zip
    0375.171 (1) Creation of backups of directories: had begun; will resume
    0375.173 (1) Beginning creation of dump of plugins (split every: 800 Mb)
    0375.218 (1) Total entities for the zip file: 324 directories, 2043 files, 24.8 Mb
    0375.229 (1) Zip: backup_2013-12-31-1354_SV_Huckingen_1930949ac85b-plugins.zip.tmp: 100 files added (on-disk size: 0 Kb)
    0375.232 (1) Zip: backup_2013-12-31-1354_SV_Huckingen_1930949ac85b-plugins.zip.tmp: 200 files added (on-disk size: 0 Kb)
    0375.235 (1) Zip: backup_2013-12-31-1354_SV_Huckingen_1930949ac85b-plugins.zip.tmp: 300 files added (on-disk size: 0 Kb)
    0375.238 (1) Zip: backup_2013-12-31-1354_SV_Huckingen_1930949ac85b-plugins.zip.tmp: 400 files added (on-disk size: 0 Kb)
    0375.241 (1) Zip: backup_2013-12-31-1354_SV_Huckingen_1930949ac85b-plugins.zip.tmp: 500 files added (on-disk size: 0 Kb)
    0375.242 (1) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (5.4 Mb, 2043 files batched, 501 (501) added so far); re-opening (prior size: 0 Kb)
    0676.197 (2) Opened log file at time: Tue, 31 Dec 2013 14:06:00 +0000
    0676.198 (2) UpdraftPlus WordPress backup plugin (http://updraftplus.com): 1.8.2 WP: 3.8 PHP: 5.3.27 (Linux wp206 3.10.5-he-wp2005-x64+4 #2 SMP Thu Aug 8 18:41:23 UTC 2013 x86_64) MySQL: 5.5.30-1~dotdeb.0-log Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 128M (used: 28.8M | 29M) multisite: N mcrypt: Y ZipArchive::addFile: Y
    0676.199 (2) Free space on disk containing Updraft’s temporary directory: 1321662.9 Mb
    0676.200 (2) Backup run: resumption=2, nonce=1930949ac85b, begun at=1388498084 (676s ago), job type=backup
    0676.200 (2) Scheduling a resumption (3) after 300 seconds (1388499060) in case this run gets aborted
    0676.208 (2) Checking if we have a zip executable available
    0676.208 (2) Zip engine: found/will use a binary zip: /usr/bin/zip
    0676.209 (2) Creation of backups of directories: had begun; will resume
    0676.210 (2) No check-in was detected on the previous run – as a result, we are reducing the batch amount (old=26214400, new=20971520)
    0676.212 (2) Beginning creation of dump of plugins (split every: 800 Mb)
    0676.257 (2) Total entities for the zip file: 324 directories, 2043 files, 24.8 Mb
    0676.269 (2) Zip: backup_2013-12-31-1354_SV_Huckingen_1930949ac85b-plugins.zip.tmp: 100 files added (on-disk size: 0 Kb)
    0676.272 (2) Zip: backup_2013-12-31-1354_SV_Huckingen_1930949ac85b-plugins.zip.tmp: 200 files added (on-disk size: 0 Kb)
    0676.275 (2) Zip: backup_2013-12-31-1354_SV_Huckingen_1930949ac85b-plugins.zip.tmp: 300 files added (on-disk size: 0 Kb)
    0676.278 (2) Zip: backup_2013-12-31-1354_SV_Huckingen_1930949ac85b-plugins.zip.tmp: 400 files added (on-disk size: 0 Kb)
    0676.281 (2) Zip: backup_2013-12-31-1354_SV_Huckingen_1930949ac85b-plugins.zip.tmp: 500 files added (on-disk size: 0 Kb)
    0676.281 (2) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (5.4 Mb, 2043 files batched, 501 (501) added so far); re-opening (prior size: 0 Kb)

    http://wordpress.org/plugins/updraftplus/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    12 years, 8 months ago

    Looking at the log, my initial guess would be that the hosting company has some really drastic resource/timeout limits. Who are they? Is it the infamous one.com?

    David

    Thread Starter sapi25509

    (@sapi25509)

    12 years, 8 months ago

    Hi David,

    what does this mean? It already worked, but currently not.
    Your procedure tries to restart after 5 Minutes automatically, but why does it stop at

    “Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (5.4 Mb, 2043 files batched, 501 (501) added so far); re-opening (prior size: 0 Kb) (Dez 31 14:06:00)”

    The Hoster ist hosteurope.de (a german one).

    Regards
    Sapi

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    12 years, 8 months ago

    Hi,

    What is likely happening is that UD starts adding the batch of files to the zip file, but the web server kills it before it can make any progress. Likely the time-out for PHP on the web server is very low, or the server has become very overloaded.

    One thing you can try: switch to a different zip engine. Put this in your wp-config.php (anywhere towards the top):

    define(‘UPDRAFTPLUS_NO_BINZIP’, true);

    Then try a fresh backup.

    David

    Klippstein

    (@klippstein)

    12 years, 7 months ago

    I had the same problem with the same hoster. The solution worked for me.

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    12 years, 7 months ago

    Hi,

    Please could you do a favour, and ask HostingEurope for whether there’s a way to determine, from within PHP, that the program is running on a HostingEurope server? If there is, then we could use it to add this work-around automatically for their customers and make the experience better for everyone.

    David

Viewing 5 replies - 1 through 5 (of 5 total)

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