Help. Fatal Error on update

  • Resolved varita

    (@varita)


    12 years, 4 months ago

    Hi I got this error:

    Fatal error: Call to a member function add_menu() on a non-object in /nfs/c10/h04/mnt/148382/domains/vanessanarita.com/html/wp-content/plugins/wp-native-dashboard/langswitcher.php on line 28

    When trying to update to version 3.8

    I was first able to go back to my admin panel, but now I am not able to access the admin panel. I attempted to update manually, but this still hasn’t solved the problem. I had backed up the site using UpDraft Plus and was wondering if it would work to delete all files and begin with a fresh installation?

    Thanks for any help!

Viewing 3 replies - 1 through 3 (of 3 total)
  • WPyogi

    (@wpyogi)

    12 years, 4 months ago

    You should be able to deactivate just that plugin by using FTP or Cpanel to delete it from your server –

    wp-content
    plugins
       wp-native-dashboard - DELETE THIS FOLDER

    kmessinger

    (@kmessinger)

    12 years, 4 months ago

    Using ftp or the file manager your host provides change wp-content/plugins/wp-native-dashboard to wp-content/plugins/wp-native-dashboard-old.

    That will get you back into the dashboard where you can update.

    Thread Starter varita

    (@varita)

    12 years, 4 months ago

    Thanks so much! That did the trick, I believe.

Viewing 3 replies - 1 through 3 (of 3 total)

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