Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Rich99

    (@rich99)

    hello, still cant get it to work proper;y yet. Any suggestion would be so useful thank you

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    There is a scripts conflict on your page. There are two possible causes:

    1) You have an incorrectly written theme that instead of using js
    Wordpress files uses custom files plugged into the theme, consequently,
    the plugin that works with js WordPress files (as it must be and as it
    is stated in WordPress codex) can’t work correctly. Please, try to set a
    standard WP theme (2012, 2013) and check the plugin’s work.
    2) The conflict may be caused by one of the installed plugins you use. Please, deactivate all the plugins except Gallery and then activate them one by one and check the gallery’s work in order to find out the plugin that causes the conflict.

    Sincerely,
    BestWebSoft Support Team

    Hi,

    I had the same issue. I’ve tried both suggestions, and it seems there is a problem with my theme (your first suggestion). However, I really like the theme I’m using, and have spent time on it. Is there a way to make both work? Can I manually change/add the js files?

    Thank you, really appreciate it and love the plugin!

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi muskatik19,

    Unfortunately, we can’t help you, please try to contact your theme’s developers.

    Sincerely,
    BestWebSoft Support Team

    Plugin Author bestwebsoft

    (@bestwebsoft)

    The thing is that you have an incorrectly written theme that instead of using js WordPress files uses custom files plugged into the theme and it is necessary to change these files.

Viewing 5 replies - 1 through 5 (of 5 total)

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