• I just installed a brand new 3.7.1 WordPress install. Activated no plug in nor did I import/install any.

    I tried to preview the default theme and all I get is a blank white page on both themes.

    I’ve tested this in both IE and Palemoon.

    The test site is: http://thekitchenwhisperer.globat.com/tkwtest/

    There is no content set up as it’s a brand new test environment.

    Help!

Viewing 15 replies - 1 through 15 (of 18 total)
  • Thread Starter Lori

    (@tkwadmin)

    One thing I did notice is that in both default themes that are included in the base install (Theme 2013 and 2012), when you click Preview there is no “Navigation”/Menu on the side where you can select the Site Title/Tagline, Colors, Background Image etc…

    See the link for a screenshot:

    http://thekitchenwhisperer.globat.com/tkwtest/themepreview.jpg

    Perhaps that’s the issue here?

    Try re-uploading all files & folders – except the root wp-config.php & .htaccess files and the the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    Thread Starter Lori

    (@tkwadmin)

    Just did that and still doesn’t work

    Try checking your site’s error logs for messages. Your hosts should be able to help you accessing your site’s error logs.

    Thread Starter Lori

    (@tkwadmin)

    Did that too. Nada

    I’ve wiped the install out completely several times including installing it and then downloading from WordPress and uploading the files as you said.. still doesn’t work

    Do you have any other WordPress installs on the same server?

    Thread Starter Lori

    (@tkwadmin)

    Yes – and none of them now show the theme preview (production) and this test environment.

    It has always worked but stopped when I upgraded to 3.7.1

    Do you think it’s something in the .htaccess file maybe?

    Sounds like a server issue to me. What’s in your .htaccess file?

    Thread Starter Lori

    (@tkwadmin)

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /tkwtest/
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /tkwtest/index.php [L]
    </IfModule>

    # END WordPress

    Thread Starter Lori

    (@tkwadmin)

    Yeah but what on the server? My hosting company is blaming wordpress…

    All I want is for this to work πŸ™‚

    Thread Starter Lori

    (@tkwadmin)

    and the installs are in 2 completely different locations on the server if that makes a difference

    Your .htaccess file looks OK. Do you have access to any other servers you could try WP on?

    Thread Starter Lori

    (@tkwadmin)

    No…

    In searching on here this has happened before to others but I never saw a resolution.

    Have you tried another browser like Chrome or FF?

    Thread Starter Lori

    (@tkwadmin)

    Yes, Chrome, Palemoon and Firefox

    And another thing I noticed.. it hangs on any plugin install/unpackaging OR theme importing. I’m trying everything I can here with no luck

Viewing 15 replies - 1 through 15 (of 18 total)

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