BackWPup Hangs on TSO Host

  • kwaimind

    (@kwaimind)


    12 years, 5 months ago

    Hi BackWPup

    I recently set up BackWPup to backup my WordPress site, but when I run the program it just hangs and fails to complete the back up.

    I recently moved to TSO Host but I used to have this installed on my old GoDaddy host with no issues, so I wonder if there is a TSO setting I should change?

    Any help would be awesome!

    Thanks in advance.

    Kind regards,

    Daniel Reed

    http://wordpress.org/plugins/backwpup/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Daniel Hüsken

    (@danielhuesken)

    12 years, 5 months ago

    Hello Daniel,

    i don’t know TSO host, is there a more detailed error message when it hangs.

    Thread Starter kwaimind

    (@kwaimind)

    12 years, 5 months ago

    Hi Daniel

    Thanks for your help. I get the following:

    [INFO] BackWPup version 3.0.13; WordPress version 3.7.1; A project of Inpsyde GmbH developed by Daniel Hüsken
[INFO] This program comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to redistribute it under certain conditions.
[INFO] Blog url: http://daniel-reed.eu/blog/
[INFO] BackWPup job: Weekly Back Up; DBDUMP+FILE+WPEXP+WPPLUGIN
[INFO] BackWPup cron: 0 11 * * 0; Sun, 24 Nov 2013 @ 11:50
[INFO] BackWPup job started from wp-cron
[INFO] PHP ver.: 5.3.10; cgi-fcgi; Linux
[INFO] Maximum script execution time is 60 seconds
[INFO] MySQL ver.: 5.6.14-56
[INFO] curl ver.: 7.15.5;  OpenSSL/0.9.8b
[INFO] Temp folder is: /var/sites/d/daniel-reed.eu/public_html/blog/wp-content/uploads/backwpup-38c20/
[INFO] Logfile folder is: /var/sites/d/daniel-reed.eu/public_html/blog/wp-content/uploads/backwpup-e6507-logs/
[INFO] Backup type is: archive
[INFO] Backup file is: /var/sites/d/daniel-reed.eu/public_html/blog/wp-content/uploads/backwpup-38c20/backwpup_d9a3cc_2013-11-24_11-50-31.tar.gz

    Do you need anything else?

    Plugin Contributor Daniel Hüsken

    (@danielhuesken)

    12 years, 5 months ago

    Can you check what happen if you remove the database backup from the job?
    The first what will be done is the database backup and i have seen one situation where the database connection needs 30 secounds on mysqli.

Viewing 3 replies - 1 through 3 (of 3 total)

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