Can't update my Plugins
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Hi,
Since 1 month, I can’t update my plugins in automatic mode. I’m mandatory to update them manually. During the update process, no message. It takes a long times to respond, and at the end, the message “Downloading the update…” appears twice, as you can in the screen capture here: http://postimg.org/image/t9lj2r90z
No error message ! And nothing is updated !At the beginning, I though that was one plugin, but in fact, all plugins do that in my WordPress.
- I tried to deactivate all my plugins to update just 1 plugin, it was the same behavior.
- I also tried to change my theme… it was the same.
- I also tried without my .htaccess files… it was the same.
- I tried to switch file/folder permission from 0755 to 0777 to the entire \plugins\ directory, sub-folders and files… it was the same behavior.
- Finally, I overwritten all the WordPress files (still the same version 3.6.1)… it was the same.
Still have the 2 messages “Downloading the update…” on my screen.
Have you got an idea ?
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This is probably a server issue – sometimes caused by a failure to compile PHP with cUrl. Contact your hosts about it.
I know recently my PHPmyadmin dashboard has changed. Perhaps something changed with PHP ?
Esmi,
Another thing… it’s strange, because on my other WordPress site, I can do plugin update without any problem.
My primary wordpress site is http://www.riversatile.fr (where plugin update fails)
My secondary wordpress site is http://music.riversatile.fr (where plugin update success)You still think it’s a server issue ?
I also check in my host dashboard, the PHP Configuration is the same on the both wordpress sites. And I can’t manage cUrl settings.
Try asking your hosts about this.
This evening, before contact my hosts, I tried to downgrade knowingly a plugin (BJ Lazy Load) to test to update it. The update process was successful !
I did the same for the plugin Yet Another Related Posts Plugin, but the update process didn’t work ! So I didn’t understand what was wrong !!!There was one thing I didn’t test…
My …wp-content\upgrade\ folder was with permission 0755, I deleted the “upgrade” folder, I created a new one with permissions 0777.
Then, the plugin Yet Another Related Posts has been updated successfuly !What do you think about that Esmi ?
Is the issue still on my hosts side ?I deleted the “upgrade” folder, I created a new one with permissions 0777.
I don’t think that was a good idea. The correct folder ownerships are often important. What have your hosts said about this? Have you checked your site’s error logs?
Sure, I’m aware that permissions should be at 0755. I restored them.
I checked my HTTP log file for yesterday, I see the GET requests for the update update.php?action=upgrade… but nothing that would show a success of the operation. I don’t have any tool to debug the update process. I tried with WordPress debugging feature, but it didn’t work.Here is what I have in the log file for yesterday :
www.xxxxxxxxxxx.fr www.xxx.yyy.zzz - - [15/Oct/2013:21:32:00 +0200] "GET /wp-admin/update.php?action=upgrade-plugin&plugin=broken-link-checker%2Fbroken-link-checker.php&_wpnonce=xxxxxxxxxx HTTP/1.1" 200 7154 "http://www.xxxxxxxxxxx.fr/wp-admin/plugins.php" "Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/30.0.1599.69 Safari/537.36"
and
www.xxxxxxxxxxx.fr www.xxx.yyy.zzz - - [15/Oct/2013:21:54:03 +0200] "GET /wp-admin/update.php?action=upgrade-plugin&plugin=yet-another-related-posts-plugin%2Fyarpp.php&_wpnonce=xxxxxxxxxx HTTP/1.1" 200 7163 "http://www.xxxxxxxxxxx.fr/wp-admin/plugins.php" "Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/30.0.1599.69 Safari/537.36"I have not yet contacted my hosts.
My hosts is “Nuxit”, in France. I found an article that advises to put the 2 following lines at the very top of the .htaccess file.AddHandler x-httpd-php5 .php AddType application/x-httpd-php5 .phpBut this didn’t solved the issue. This is an update issue that occurs randomly.
Aside from my main problem, can I leave these 2 lines ?Do you still suggest me to contact my hosts ? How can I broach the subject simply with them ?
The logs that you have posted are extracts from access logs – not error logs.
Ho… so I don’t have access to error logs.
How can I have/activate error logs ?
Wordpress can’t provide error logs ? My hosts can ?Your hosts will have error logs. Try asking them how you can access them.
OK.
And for these 2 lines at the very top of the .htaccess file ?
What’s your thought ?AddHandler x-httpd-php5 .php AddType application/x-httpd-php5 .phpI am having a problem with my upgrade, I can’t do it automatically!! I have to do it manually and I can’t figure out how to do it!!
I have no access to my posts or pages, I can’t edit or add .. basically I can’t do anything.
Hi Abazei,
I think the root cause of your issue is not the same than mine that I wrote by the past in this post.
Try to deactivate your plugins, then try to add/edit posts.
Cheers
How do I deactivate my plugins π
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