Can't get it downloaded

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WPReady

    (@wpready)

    12 years, 7 months ago

    Hi Websiteguy,
    There could be a few reasons for that.
    Could you provide some additional info to understand what’s going on?

    – What is the exact error?
    – WordPress version on your site?
    – Last NGG version (if you are migration from)?
    – MySQL current version (at least 5.2.4)?
    – PHP version? (NextCellent works with PHP 5+)
    – Other useful info: Safe Mode (ON/OFF) and Apache mod_rewrite

    If you are supicious about the problem is related with theme and/or plugins, please provide the following info
    – Hosting
    – Themes & plugins installed.

    Thanks!

    Plugin Author WPReady

    (@wpready)

    12 years, 7 months ago

    As a second thought, there are plugins capable of stopping updates that could prevent the plugin from download.

    Check if you are using one of those. thanks!

    Thread Starter Matthew

    (@kidsguide)

    12 years, 5 months ago

    I think I fixed it. Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

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