Bulletproof Security created issue with another plugin

  • Resolved lavishbride

    (@lavishbride)


    12 years, 6 months ago

    I had Bulletproof Security and Appointment Calendar plugin installed, and after installing BPS, I kept getting a 403 error on my other plugin. After disabling BPS, the other plugin no longer works properly, even after deleting the plugin and re-installing.

    The issue is here:
    http://www.drtangeyecare.com/book-an-appointment/ After clicking on “Schedule an Appointment” there is suppose to be a calendar on the left side of the popup window. It’s now displaying a small image of the website. If I activate BPS, it displays a 403 error in that window. How can this be fixed?

    http://wordpress.org/plugins/bulletproof-security/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author AITpro

    (@aitpro)

    12 years, 6 months ago

    Post the error from your BPS Security Log that is related to the Appointment Calendar plugin.

    BPS has built-in Troubleshooting capability. To troubleshoot BPS issues/problems/conflicts these are the steps that you would use:
    http://forum.ait-pro.com/forums/topic/read-me-first-free/#bps-free-general-troubleshooting

    Plugin Author AITpro

    (@aitpro)

    12 years, 6 months ago

    I have installed and tested this plugin. This plugin uses a jQuery Dialog Modal to load the Schedule Appointment Modal window.

    This skip/bypass rule is what is need to whitelist the Modal window.

    1. Add this skip/bypass rule below to this BPS Custom Code text box: CUSTOM CODE PLUGIN/THEME SKIP/BYPASS RULES: Add personal plugin/theme skip/bypass rules here 

    # Appointment Calendar skip/bypass rule
RewriteCond %{REQUEST_URI} ^/wp-content/plugins/appointment-calendar/ [NC]
RewriteRule . - [S=13]

    2. Click the Save Root Custom Code button.
    3. Go to the BPS Security Modes page, click the Create secure.htaccess AutoMagic button and activate Root folder BulletProof Mode again.

    Thread Starter lavishbride

    (@lavishbride)

    12 years, 6 months ago

    I followed all your instructions but it still does not work.

    Plugin Author AITpro

    (@aitpro)

    12 years, 6 months ago

    What we saw in testing is that the 403 error is displayed inside the jQuery Dialog Modal popup box instead of the calendar. Once we added the skip/bypass rule above the 403 error no longer displayed and the calendar displayed instead. So this is confirmed as a working skip/bypass rule for this plugin. Please double check that you have done all the steps correctly. Thanks.

    Thread Starter lavishbride

    (@lavishbride)

    12 years, 6 months ago

    I placed this code by going to Custom Code > CUSTOM CODE PLUGIN/THEME SKIP/BYPASS RULES and saved. And then activated BulletProof Mode under Website Root Folder .htaccess Security Mode. Still getting the same error.

    Plugin Author AITpro

    (@aitpro)

    12 years, 6 months ago

    For good measure: If you are using a caching plugin – clear your plugin cache. Also clear your Browser cache.

    Thread Starter lavishbride

    (@lavishbride)

    12 years, 6 months ago

    The only way the 403 error will disappear is if I use Default Mode.

    Plugin Author AITpro

    (@aitpro)

    12 years, 6 months ago

    Did you click the Create secure.htaccess File AutoMagic button before activating Root folder BulletProof Mode again?

    Thread Starter lavishbride

    (@lavishbride)

    12 years, 6 months ago

    Great! works now. Thanks a lot.

Viewing 9 replies - 1 through 9 (of 9 total)

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