unable to backup

  • nshorb

    (@nshorb)


    12 years, 7 months ago

    Hello, I am trying to back up my site before upgrading WordPress, but I’m receiving the following error messages. Any ideas?
    Thanks.

    Local backup: The activity failed to initialise: Unable to create the local backup directory.

    Error information given: The directory (/home/turning/public_html/wp-content/backups) where local backups will be stored could not be created.
    You may need to login via FTP and create the folder yourself and “CHMOD” it to “0770” or, as a last resort, “0777”. You should also create the temporary processing directory (/home/turning/public_html/wp-content/plugins/wponlinebackup/tmp) with the same permissions.
    Error: mkdir(): Permission denied

    Online backup: The activity failed to initialise: Unable to create the temporary processing directory.

    Error information given: The temporary processing directory (/home/turning/public_html/wp-content/plugins/wponlinebackup/tmp) where data is processed could not be created.
    You may need to login via FTP and create the folder yourself and “CHMOD” it to “0770” or, as a last resort, “0777”.
    Error: mkdir(): Permission denied

    http://wordpress.org/plugins/wponlinebackup/

Viewing 1 replies (of 1 total)
  • Plugin Author Online Backup

    (@driskell)

    12 years, 7 months ago

    Hi nshorb,

    The answer is in the error.

    The temporary processing directory (/home/turning/public_html/wp-content/plugins/wponlinebackup/tmp) where data is processed could not be created.
    You may need to login via FTP and create the folder yourself and “CHMOD” it to “0770” or, as a last resort, “0777”.

    Just login FTP and create this folder yourself, and then using your FTP client, right-click the folder and Properties (sometimes CHMOD) and you should be able to set permissions. Set the permissions to User: read/write/execute, Group: read/write/execute, Other: none

    If you still get an error, but about permissions, change the Other from none to read/write/execute and try again.

    See your FTP client documentation for how to “CHMOD” if what I say doesn’t fit.

    Regards,

    Jason

Viewing 1 replies (of 1 total)

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