I'm back with the same crashed website. Please Help!

  • bluemerlin

    (@bluemerlin)


    12 years, 10 months ago

    Two months ago, I came to this website seeking help for my website that decided to completely poop out after I changed the newest to the newest version of My Life, the theme. When I did so, I was met by a completely unhelpful moderator that spoke to me about code in such a way that I could not discern what they were saying.

    I have tried constantly to go back and understand what they were saying, and I’m tired. Please, would someone please please please tell me in simple, English steps, how to force my website to revert back to it’s old form?

    I need this site back.

Viewing 2 replies - 1 through 2 (of 2 total)
  • lettergrade

    (@lettergrade)

    12 years, 10 months ago

    Hi @bluemerlin, I assume you mean this thread from two months ago. The instructions that esmi gave you are not ‘software-speak,’ they’re just a matter of using ftp to log into your server space (where all your WordPress files are) to rename a few files and folders.

    To put it more plainly:

    –log in to your server and find the wp-content/themes/mylife folder and rename it to mylife-old. This will force your WordPress to switch themes to the default theme. Try to log in as usual.

    –go to your server and find the wp-content/plugins folder and rename it to plugins-hold. This will deactivate all your plugins, so if one of them is causing a conflict, it shouldn’t affect you. Try to log in as usual.

    –if neither of those options solve it, you may want to upload all new WordPress files using ftp, and making sure you DO NOT overwrite the wp-content folder or the wp-config.php file.

    Think of the folders on your server as similar to the folders on your own computer! You just have to get at them long-distance, and that’s where an ftp client comes in. There are lots of ftp programs out there, but Filezilla is one option.

    Do you have your ftp login information? Or did someone set this site up for you, and maybe they have it?

    govpatel

    (@govpatel)

    12 years, 10 months ago

    Following the steps above if you still have problems do not hesitate to post the outcome as this just steps to find the cause.

Viewing 2 replies - 1 through 2 (of 2 total)

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