• Great people of these forums . . . . . I’m at a loss at what to do right now so would really appreciate your help! (warning, I’m an absolute beginner!)

    So heres the thing, I created an account with wordpress a number of weeks ago with the intention of building a new website, with a theme bought at themeforest.com

    After doing a little research I found out In order to use that theme, I needed to buy a hosting server (hostgator.com) and then install WordPress to hostgator before installing the theme.

    So today, I bought, my domain, hosting and template and set about going through that process. (you will now have to forgive me for sounding really stupid)

    I followed the youtube video showing how to connect hostgator to wordpress via quick install as described

    . . . . my problem is, having installed wordpress a number of weeks ago, and also installing today, I believe I have 2 separate accounts, and there lies the problem, as I can’t remember which is which, due to passwords and user names etc etc. This confusion means I can’t gain access to my hosted account only the first one I created.

    Is there a way I can resolve this issue by talking to someone?

    Thanks,
    Luke

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  • . . . . my problem is, having installed wordpress a number of weeks ago, and also installing today, I believe I have 2 separate accounts,

    You say you installed wordpress weeks ago do you mean you have two host accounts now or two installs on one host account.

    Thread Starter lukemcconnie

    (@lukemcconnie)

    Hi there,

    I think I have one account that is a regular blog account and one that is a hosted account.

    I would upload images to illustrate but looks like this blog only allows links

    You have 3 separate logins:

    WordPress.COM

    WordPress.ORG (here) – this is obviously working okay.

    Your WordPress site hosted on HostGator – to change the password info, see:

    http://codex.wordpress.org/Resetting_Your_Password

    But before you do that, try clearing your browser cache and cookies. Also is the domain name you are using fully propagated and set up correctly to point to HostGator (not WordPress.COM)?

Viewing 3 replies - 1 through 3 (of 3 total)

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