Do you have caching on your site? Clear that. Have you cleared your browser cache?
Otherwise, we’d need to see the site to troubleshoot further.
I just cleaned the cache…and tried it on 2 other browsers…still the same!
My site is: http://newsletter.mdsinsure.com/
Supposedly I removed the background image…
Thank you WPyogi!
You don’t have a child theme active on that site – did you actually activate it?
Yes, I did activated!
‘Current Theme
NewStone
By JCPCOSTAVersion 1.2.2
Child theme for the NewStone theme’
But now i realized that there’s some problem with parent template..????
‘Broken Themes
The following themes are installed but incomplete. Themes must have a stylesheet and a template.
Name Description
NewStone The parent theme is missing. Please install the “NewStone” parent theme.’
Do you have this file structure:
wp-content
themes
newstone
newstonechild
style.css (the new one you made)
What is the code in your child theme style.css file?
Hi yogi!
Yes, that’s my structure!
And the code is:
/*
Theme Name: NewStone
Theme URI: http://www.pcdiy.com/themes/newstone
Description: Child theme for the NewStone theme
Author: JCPCOSTA
Author URI: http://example.com/about/
Template: NewStone
Version: 1.2.2
*/
@import url(“../newstone/style.css”);
I tried that before..nothing :/ I even confirmed in parent theme how it was written….
Did you create that style.css file using a plain text editor?
Can you try switching to it again?
Yes! I did it on WinSCP directly.
What do u mean with switching it again? newstone to NewStone?
I mean activate the child theme.
Using an FTP program to create the file may not work. Try using a plain text editor on your local computer and then upload the file.
I did both…none worked.
I decided to change the name of the background image (I’m trying to remove background image)..and only by doing that I managed to make it disappear. However, probably I won’t be able to do any changes…
What happens when you activate the child theme (don’t worry about the changes right now)?
Start with a NEW file in a plain text editor like Notepad.
That’s what I just did!
When I activate it’s showed:
“NewStone
By JCPCOSTAVersion 1.2.2
Child theme for the NewStone theme
This child theme requires its parent theme, NewStone.” –> how come?
