Can you please check the browser’s console to see which error you have? Please post it back here. Thanks.
hello,
i got the error only on multisite network otherwise it work fine for single wordpress site
thanks
On root or child site? Please take a look at browser’s console. There should be some JavaScript errors that can help us to isolate the problem
the problem happen on root main site of the network
i will install the plugin again and show you the error
thanks a lot for your help
now different error
i’m not able to log admin cpanel and it gives me below message
Warning: Cannot modify header information – headers already sent by (output started at /home/megrab/public_html/wp-content/themes/sahifa/custom-functions.php:4) in /home/megrab/public_html/wp-includes/pluggable.php on line 876
thanks
below is what i copied from console
[14:11:20.943] The character encoding of the HTML document was not declared. The document will render with garbled text in some browser configurations if the document contains characters from outside the US-ASCII range. The character encoding of the page must be declared in the document or in the transfer protocol. @ http://megrab.com/wp-dmin
this is now problem with your theme. you should remove this theme temporary in order to access WP admin. you should probably go to FTP and temporary remove /home/megrab/public_html/wp-content/themes/sahifa folder, and try to access admin after that
i was able to access wp admin after removing the plugin
this does not seem to be related with AGCA so far. it looks like that your theme is problematic. please go to your theme “sahifa” and try to add this:
<meta content="text/html;charset=utf-8" http-equiv="Content-Type">
<meta content="utf-8" http-equiv="encoding">
inside head tags of the theme
thanks you but which file for the theme please ?
thanks for your patient
you should check first what is making output here
/home/megrab/public_html/wp-content/themes/sahifa/custom-functions.php on line 4
check for blank spaces outside of <?php ?> tags
like
//this is not OK, should be deleted
<?php
//this is OK
?>
//this is not OK, should be deleted
thanks a lot for your time i will give it a try