Hi Mattzarr,
are you able to connect to the database by using any other tool?
I found this from a hosting-provider.
http://blog.jaguarpc.com/control-panels/howto-configure-mysql-to-work-with-helm/
Maybe there will be add. help resources at your providers site.
Regards, WP-Butler
Thank you for that … I am using a HELM based server and think my problem is that I am providing a incorrect host connection string. Could you support me by suggesting what the proper host connection string should look like with mysql5. I think this is where my problem lies.
Thank you!
agree, therefore it could be helpful to try to connect with a basic tool to the database.
Provide me some more information about your hosting partner, I’ll check it for you.
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Hi here is a screenshot of the HEML database configuration portal
https://www.dropbox.com/s/t4ul6amypsi5k13/Photo%202013-05-28%209%2024%2035%20AM.png
Thanks for your help!
the domain is circulatingvibes.com
Hi,
thanks for the screenshot and the link.
I could not do that much without login – anyway.
It seems that the root user has only local access (root@localhost instead root@% for global connections.
I tried to reach your server and got the message ” ERROR 1044 (42000): Access denied for user ”@’localhost’ to database ‘helm.circulatingvibes.com:3307′”
I found an article how to setup mySQL with helm and root@% here
Hope that works for you.
otherwise we should have a save conversation so that you can provide me with login data… [Moderator note – do NOT ask for access to people’s sites on these forums]
Regards, Guido
Could I share the login information with u in an email?
hm, I can’t suggest that – [removed]
@wp-butler – please keep help on these forums per the forum rules.
@mattzarr – these forums only provide help here, and we do not recommend responding to requests to send your info to people you don’t know.
@mattzarr – if you need additional help, you could consider posting a job listing here: http://jobs.wordpress.net/
I’m
Sorry didn’t relize that was against the rules. Skype is a good option. I looked at the guide but I am not sure if those steps are possible with my server and how it’s configured.
Thanks
Hi WPyogi,
sorry – I don’t want to break the rules, just want him not to send the login data by mail.
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