Menu 500 Internal Server Error

  • bratfryan86

    (@bratfryan86)


    13 years ago

    A while back I encountered a major error that I have yet to resolve. Whenever I try to go to modify my menu for my site vansauto.mobi/new : (Apperance: Menus) It goes to the Internal server error page:

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, webmaster@vansauto.mobi and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    I am using the Storefront Elegance theme, however I went back to the raindrops theme that I had before and it still gives me the error. I am not sure what caused this but I need help resolving this issues because I need to majorly edit edit the navigation on my menu. I am new to wordpress but I have tried everything. someone Please help me!

    Thanks Brett
    [moderated]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator t-p

    (@t-p)

    13 years ago

    – To rule out any theme-specific issue, try switching to the unedited default Twenty Twelve theme for a moment using the WP dashboard. If you don’t have access to your admin area, you can switch to the default theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using via FTP or SFTP or whatever file management application your host provides.

    Thread Starter bratfryan86

    (@bratfryan86)

    13 years ago

    I just tried the 2012 theme and I am an admin and it did NOT Work. Any other suggestions. Also thank you for responding I do appreciate it.

    esmi

    (@esmi)

    13 years ago

    Try checking your site’s error logs for a more specific error message. Your hosts should be able to help you in accessing your site’s error logs.

    Thread Starter bratfryan86

    (@bratfryan86)

    13 years ago

    how do i access the error logs?

    esmi

    (@esmi)

    13 years ago

    Your hosts should be able to help you in accessing your site’s error logs.

    Thread Starter bratfryan86

    (@bratfryan86)

    13 years ago

    how do I go about doing that?

    WPyogi

    (@wpyogi)

    13 years ago

    Where is your site hosted? Who do you pay for hosting?

    Thread Starter bratfryan86

    (@bratfryan86)

    13 years ago

    http://vansauto.mobi/new/ It’s through the storefront elegance theme, via wordpress. I am not sure what we use for a host I emailed the guy to find out who we use for a hosting site.

Viewing 8 replies - 1 through 8 (of 8 total)

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