Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author WisdmLabs

    (@wisdmlabs)

    Hi Mlluch,

    Do you mean you are not able to find Zwoom Settings page?

    If yes, then it is available at Settings -> Zoom Extension.

    Thanks,
    WisdmLabs

    dimibiz

    (@dimibiz)

    hello, a also have same problem, i cannot find the woocommerce setting.. please help me….

    Plugin Author WisdmLabs

    (@wisdmlabs)

    Hello dimibiz,

    Do you mean after activating Zwoom plugin, your WooCommerce Settings page is no more accessible from WooCommerce -> Settings?

    Thanks,
    WisdmLabs

    Margie.chau

    (@margiechau)

    Hello. Same issue

    The Woocommerce settings page is not visible.
    It is not under
    >settings
    >plugins or
    >as a section itself.

    Also, when you are in the plugin page, the woocommerce plugin only shows the options for deactivating and editing, and but “settings” is not visible.

    Where is the settings page in WP version 3.5.1?

    Thanks,

    Plugin Author WisdmLabs

    (@wisdmlabs)

    Hello Margie,

    Thank you for using this plugin.

    In ZWoom’s version 1.0.9, I have added a link for ZWoom’s settings page on Plugin page. The ZWoom’s settings page is available under settings section. Kindly refer plugin’s screenshots section to know more about it. But if somehow, you are not able to go to ZWoom’s Settings page, then it should be available at

    http://your_site_name.com/wp-admin/options-general.php?page=zoom-extension-plugin

    Replace your_site_name.com with your site url.

    Thanks,
    WisdmLabs

    Juddy

    (@juddy)

    Hi there,

    this is not a user error, the settings page simply does not appear as per screenshot.
    However after the latest update it is now appearing under the plugins page.
    But when it is clicked it says “You do not have sufficient permissions to access this page.”
    I have full admin rights as a user.

    Thanks

    Juddy

    Plugin Author WisdmLabs

    (@wisdmlabs)

    Hello Juddy,

    Thank you for using this plugin.

    Your inputs gave me clear idea about the problem. Thank you for that. It seems that you don’t have access to manage products. Because ZWoom settings page is available to only those users who have access to manage WooCommerce products. Being an admin, you must have access to manage WooCommerce products. Therefore could you please confirm once whether you have access to that?

    Thanks,
    WisdmLabs

    Juddy

    (@juddy)

    Hi,

    I’m not sure what you are referring to, is it some sort of subscription? do I need to create a Woocommerce account or download the woocommerce plugin? or are you talking about permissions for the plugin?

    I assumed I was downloading a zoom plugin but maybe I have to download other stuff here, confused.

    Juddy

    Plugin Author WisdmLabs

    (@wisdmlabs)

    Hi Juddy,

    You will need to have WooCommerce Plugin installed and activated before activating Zwoom plugin because ZWoom is addon for WooCommerce. ZWoom only works with products created through WooCommerce plugin.

    Thanks,
    WisdmLabs

    allesjute

    (@allesjute)

    Hello,

    I got the same problem over here. I have full admin rights, have installed the WooCommerce Plugin and have access to manage products but if I want to go to the ZWoom settings WordPress tells me “You do not have sufficient permissions to access this page.”

    Could you please patch the error? Thank you.

    Tobias

    Plugin Author WisdmLabs

    (@wisdmlabs)

    Hello Tobias,

    I would like to create a patch for this error but I am not able to recreate this issue here at my end. I am unable to get the exact reason behind this problem in order to fix it.

    For now, could you please try making some changes in functions.php which is residing in zwoom-woocommerce-product-image-zoom-extension-by-wisdmlabs directory? In that file, try replacing
    add_options_page( 'ZWoom Settings', 'ZWoom', 'manage_woocommerce_products', 'zoom-extension-plugin', 'zoom_extension_plugin_options_page');

    with

    add_options_page( 'ZWoom Settings', 'ZWoom', 'activate_plugins', 'zoom-extension-plugin', 'zoom_extension_plugin_options_page');

    After making these changes, save the file and try navigating to the ZWoom settings page. Let me know if that solves the problem.

    If it does not, is it possible that you give me access to your system so that I can see what the issue is and then resolve it?

    Thanks,
    WisdmLabs

    allesjute

    (@allesjute)

    Thank you, that change in the functions.php fixed the problem 🙂

    Best Regards
    Tobias

    Plugin Author WisdmLabs

    (@wisdmlabs)

    Hello Tobias,

    Thanks for trying that. I am glad that those changes resolved the issue.

    I’ll implement those changes in the upcoming version to solve this issue once for all.

    Thanks,
    WisdmLabs

Viewing 13 replies - 1 through 13 (of 13 total)

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