Dealing with 'file is empty' media upload error

  • Farid Gruber

    (@farid-gruber)


    13 years, 4 months ago

    For the past few days I cannot load any kind of media file using the browser or multi-file uploaders. On the multi-file I get the following error message “File is empty. Please upload something more substantial. This error could also be caused by uploads being disabled in your php.ini or by post_max_size being defined as smaller than upload_max_filesize in php.ini.”

    There has never been a problem with media uploading to my site (www.mountainroadschool.org) prior to this and on another site I manage through wordpress, the media uploading is still ok so I don’t think it has to do with my computer. How does one find ‘php.ini’ by the way.

    Help!

Viewing 3 replies - 1 through 3 (of 3 total)
  • florisvc

    (@florisvc)

    13 years, 4 months ago

    I’m having the same problem and re-installing wordpress didn’t solve anything.

    So far everything has worked fine. I did cancel a media upload last week, but after that everything worked fine and I uploaded more media.

    Please help, many thanks in advance.

    Floris

    Jess

    (@jcull76)

    13 years, 4 months ago

    florisvc – Forum_Welcome#Where_To_Post

    “Unless you are using the same version of WordPress on the same physical server hosted by the same hosts with the same plugins, theme & configurations as the original poster, do not post in someone else’s thread. Start your own topic.”

    Farid Gruber

    Try these steps first:

    • flush any caching plugins you might be running, as well as server and/or browser caches.
    • deactivate all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). Sometimes, an apparently inactive plugin can still cause problems.
    • If you can’t get into your admin dashboard, try resetting the plugins folder by FTP or PhpMyAdmin (read this page if you need help).
    • switch to the Twenty Eleven theme to rule out any theme-specific problems.
    • If you can’t log in to change themes, you can remove the theme folders via FTP so the only one is twentyeleven. That will force your site to use it.
    • manual upgrade. When all else fails, download a fresh copy of the latest.zip file of 3.5 (top right on this page) to your computer, and use that to copy up. You may need to delete the wp-admin and wp-includes folders on your server. Read the Manual Update directions first.
    • check the Master List to see if you’re experiencing a known issue: http://wordpress.org/support/topic/troubleshooting-wordpress-35-master-list

    Edited to update Forum Welcome quote – Esmi, you’re fabulous.

    esmi

    (@esmi)

    13 years, 4 months ago

    @jess: You might want to re-check that section of the Welcome message. I tightened up the definition of “the same issue” a fair bit the other day. 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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