• In admin mode – the widget titles show when the page is loading and then quickly disappear. The contents of the widget are there, and everything is normal on the live pages of the blog, but in the Dashboard>appearance>widget mode the titles of the widget boxes do not show. This occurred after I activated the W3 Total Cache plugin – found that it was causing me to be locked out of the blog site so I followed the forums suggestions and deleted w3-total-cache-config-preview.php, and the W3TC directory – can somebody suggest where to look or how I might be able to resolve this. Please help Thank you
    site is http://www.maya-the-puppuppy-poet.com

Viewing 13 replies - 1 through 13 (of 13 total)
  • Check the documentation for W3TC to find out how to deactivate the plugin correctly.

    Thread Starter richokun

    (@richokun)

    Hi and thank you for your response –
    I did but unfortunately when the plugin is installed the admin screen does not allow me to delete properly – I had to follow the instructions here http://wordpress.org/support/topic/plugin-w3-total-cache-how-to-uninstall-with-no-admin-panel?replies=57
    I also tried to install the plug in again (after I did the manual deletes) and without activating it I deleted the plug in through the WordPress program but the same problem occurs – everything else on the site seems to work

    Did you remove advanced-cache.php, db.php, w3tc/, w3-total-cache-config.php from wp-content/ in addition to wp-content/plugins/w3-total-cache/?

    Thread Starter richokun

    (@richokun)

    Hi – yes I just confirmed looking at the ftp site
    I was not able to delete the wp-content/w3tc directory (even tho there is nothing in it so I renamed to donotusew3tc)

    I was not able to delete the wp-content/w3tc directory

    Try asking your hosts to check if there’s a folder ownership issue here. They should be able to either change the ownership or delete the folder for you.

    Did you check your .htaccess file to see if the W3TC rules were removed when you deactivated/deleted the plugin?

    Thread Starter richokun

    (@richokun)

    I understand about the permissions problem but I did rename the folder so it should not access.
    The .htaccess file still has W3TC references as well as other things – when I delete the whole file I get 404 errors on my apache server – so I put it all back in but do not know what should be taken out – below is the file

    # BEGIN W3TC Browser Cache
    <IfModule mod_deflate.c>
    <IfModule mod_setenvif.c>
    BrowserMatch ^Mozilla/4 gzip-only-text/html
    BrowserMatch ^Mozilla/4\.0[678] no-gzip
    BrowserMatch \bMSIE !no-gzip !gzip-only-text/html
    BrowserMatch \bMSI[E] !no-gzip !gzip-only-text/html
    </IfModule>
    <IfModule mod_headers.c>
    Header append Vary User-Agent env=!dont-vary
    </IfModule>
    <IfModule mod_filter.c>
    AddOutputFilterByType DEFLATE text/css application/x-javascript text/x-component text/html text/richtext image/svg+xml text/plain text/xsd text/xsl text/xml image/x-icon
    </IfModule>
    </IfModule>
    <FilesMatch “\.(css|js|htc|CSS|JS|HTC)$”>
    FileETag None
    <IfModule mod_headers.c>
    Header set X-Powered-By “W3 Total Cache/0.9.2.4”
    </IfModule>
    </FilesMatch>
    <FilesMatch “\.(html|htm|rtf|rtx|svg|svgz|txt|xsd|xsl|xml|HTML|HTM|RTF|RTX|SVG|SVGZ|TXT|XSD|XSL|XML)$”>
    FileETag None
    <IfModule mod_headers.c>
    Header set X-Powered-By “W3 Total Cache/0.9.2.4”
    </IfModule>
    </FilesMatch>
    <FilesMatch “\.(asf|asx|wax|wmv|wmx|avi|bmp|class|divx|doc|docx|eot|exe|gif|gz|gzip|ico|jpg|jpeg|jpe|mdb|mid|midi|mov|qt|mp3|m4a|mp4|m4v|mpeg|mpg|mpe|mpp|otf|odb|odc|odf|odg|odp|ods|odt|ogg|pdf|png|pot|pps|ppt|pptx|ra|ram|svg|svgz|swf|tar|tif|tiff|ttf|ttc|wav|wma|wri|xla|xls|xlsx|xlt|xlw|zip|ASF|ASX|WAX|WMV|WMX|AVI|BMP|CLASS|DIVX|DOC|DOCX|EOT|EXE|GIF|GZ|GZIP|ICO|JPG|JPEG|JPE|MDB|MID|MIDI|MOV|QT|MP3|M4A|MP4|M4V|MPEG|MPG|MPE|MPP|OTF|ODB|ODC|ODF|ODG|ODP|ODS|ODT|OGG|PDF|PNG|POT|PPS|PPT|PPTX|RA|RAM|SVG|SVGZ|SWF|TAR|TIF|TIFF|TTF|TTC|WAV|WMA|WRI|XLA|XLS|XLSX|XLT|XLW|ZIP)$”>
    FileETag None
    <IfModule mod_headers.c>
    Header set X-Powered-By “W3 Total Cache/0.9.2.4”
    </IfModule>
    </FilesMatch>
    # END W3TC Browser Cache
    # BEGIN W3TC Page Cache core
    <IfModule mod_rewrite.c>
    RewriteEngine OFF
    RewriteBase /
    RewriteRule ^(.*\/)?w3tc_rewrite_test$ $1?w3tc_rewrite_test=1 [L]
    RewriteCond %{HTTP:Accept-Encoding} gzip
    RewriteRule .* – [E=W3TC_ENC:_gzip]
    RewriteCond %{REQUEST_METHOD} !=POST
    RewriteCond %{QUERY_STRING} =””
    RewriteCond %{HTTP_HOST} =www.maya-the-puppuppy-poet.com
    RewriteCond %{REQUEST_URI} \/$ [OR]
    RewriteCond %{REQUEST_URI} (sitemap(_index)?\.xml(\.gz)?|[a-z0-9_\-]+-sitemap([0-9]+)?\.xml(\.gz)?) [NC]
    RewriteCond %{REQUEST_URI} !(\/wp-admin\/|\/xmlrpc.php|\/wp-(app|cron|login|register|mail)\.php|\/feed\/|wp-.*\.php|index\.php) [NC,OR]
    RewriteCond %{REQUEST_URI} (wp\-comments\-popup\.php|wp\-links\-opml\.php|wp\-locations\.php) [NC]
    RewriteCond %{HTTP_COOKIE} !(comment_author|wp\-postpass|wordpress_\[a\-f0\-9\]\+|wordpress_logged_in) [NC]
    RewriteCond %{HTTP_USER_AGENT} !(W3\ Total\ Cache/0\.9\.2\.4) [NC]
    RewriteCond “%{DOCUMENT_ROOT}/wp-content/w3tc/pgcache/%{REQUEST_URI}/_index%{ENV:W3TC_UA}%{ENV:W3TC_REF}%{ENV:W3TC_SSL}.html%{ENV:W3TC_ENC}” -f
    RewriteRule .* “/wp-content/w3tc/pgcache/%{REQUEST_URI}/_index%{ENV:W3TC_UA}%{ENV:W3TC_REF}%{ENV:W3TC_SSL}.html%{ENV:W3TC_ENC}” [L]
    </IfModule>
    # END W3TC Page Cache core
    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    # END WordPress
    Thank you for your help.

    Try removing everything but:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    
    # END WordPress
    Thread Starter richokun

    (@richokun)

    Unfortunately this brought me down –
    I cannot access anything and when I try it comes back with
    PLEASE HELP

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, root@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.
    Apache/2.2 Server at http://www.maya-the-puppuppy-poet.com Port 80

    What are you using to edit the .htaccess file?

    Thread Starter richokun

    (@richokun)

    I was using the YOAST WordPress SEO files: .htaccess file under the edit file tab –
    I cannot find this file in my server anywhere – I did force show hidden files but still do not see it in any folder. Hlp please I am totally down.
    Thank you

    How did you manage to edit the file in the first place?

    Thread Starter richokun

    (@richokun)

    in the Yoast WordPress SEO plugin there is a tab that is ‘edit file’ which gives an edit window to the .htaccess file. When I look for the file on the server it is not there. I have selected to show hidden files on the ftp site.

    Thread Starter richokun

    (@richokun)

    Dear esmi – I was able to find the .htaccess file after some effort and restored to the original settings which still has the problem but at least I am up.
    Thank you for your help and I would love other suggestions if you are so inclined….
    Rich

Viewing 13 replies - 1 through 13 (of 13 total)

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