menu editor not working

  • gsgltd

    (@gsgltd)


    13 years, 4 months ago

    We recently changed hosts and moved all the WP files into /wordpress. There were a few glitches, but the only one now is that the menu editor won’t work. When I try to save a change (i.e. add a menu page or category to the menu bar) I get the site host’s error page.
    Could this be a .htaccess error?

    The WP search seems to be out of service at the moment, so I can’t look for an answer on the forums.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter gsgltd

    (@gsgltd)

    13 years, 4 months ago

    Here is the error message we’re getting …

    **HTTP 403 – The Default index.html file could not be found
    The page you are looking for might have been removed,
    had its name changed, or is temporarily unavailable.**

    I’ve narrowed the problem down to the .htaccess file, but since I’m not very versed in code, would appreciate it if someone could tell me what line(s) to add to eliminate this problem. Our current .htaccess doesn’t mention the index.html file.

    Thanks

    Thread Starter gsgltd

    (@gsgltd)

    13 years, 4 months ago

    Further to the menu editor problem, the .htaccess file(s) do not seem to be causing the 403 error. I disabled them both (in root and /wordpress) and the menu error still occurred, so I enabled them again because they’re needed for internal site links.
    Unfortunately, I don’t know how long this error has existed. Menus have not been changed recently. Categories are also not working properly and items posted are not appearing where they should.
    Our site is http://www.tidechange.ca and we’re using the Magazine Premium theme. We haven’t upgraded yet to WP 3.4.2.
    Anyone have any suggestions?

Viewing 2 replies - 1 through 2 (of 2 total)

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