Plugin Author
Baden
(@baden03)
It seems you have a number of issues going on.
First take a look at your javascript console:
Uncaught ReferenceError: WPGroHo is not defined
Uncaught ReferenceError: Shadowbox is not defined
Next, if you check out your source code, it seems that you are using W3 Total Cache to minify all of your javascript, css, etc. Have you tried rebuilding the cache? At least try deactivating the minify feature and seeing if this fixes the issue…
Let us know what you discover.
I’m not too sure why those errors are appearing or how to fix them, shadowbox is a plugin I use, not sure what the other one is
I tried turning off the minify feature in W3 total cache, but that didn’t work so I deactivated the plugin entirely and that didn’t work either
many thanks for your response
Plugin Author
Baden
(@baden03)
OK! We looked a bit deeper, and some strange things are afoot at the circle K.
are you using the shortcode, or roll-your-own method?
why is the target content wrapped in a div with the class .content_collapse_wrapper?
that is what is preventing the content from being displayed.
We’ll get this sorted out for you!
I’ve written it into the theme because each of the “questions” are custom posts entered by the end user so I wanted to keep the front end as clean as possible
the thing is though, it all worked absolutely fine for me until recently so I don’t know why I would now have to edit or remove any divs, if that makes sense…
Plugin Author
Baden
(@baden03)
Yes, the newer version of the plugin uses the .content_collapse_wrapper class to push the content off the page, so than when long lists load… or content that loads dynamically with embedded iframes and such the content does not briefly display, and then hide.
Try this: add a class called ‘maptastic’ to your trigger elements like so:
<h3 class="collapseomatic maptastic" title="Buy giftcard" id="myID-773">Where can I purchase a giftcard?</h3>
Alos: there are ALOT of <ul> tags that are not being closed in the source.
Update: No, sorry, that will not work… it’s only for the shortcode using the targclass attribute.
Plugin Author
Baden
(@baden03)
Alright, here you go.
1. Either remove the content_collapse_wrapper div, as it is not needed and causing the targets to be pushed offpage. Here is a before and after using your code as an example: http://spacedonkey.de/412/entente-test/
2. if you absolutely want to keep the content_collapse_wrapper div, then you must add the following to your theme’s css to override the plugins’s css:
.content_collapse_wrapper {
position: relative !important;
}
Good Luck!
I removed the div and it’s working now, thank you very much for your help!
Plugin Author
Baden
(@baden03)
Happy to hear it all worked out. We’ll mark this issue as resolved.
