• Resolved Kerris

    (@kerris)


    This plugin is not working for me. I viewed the tutorial and did the Configuration for a test upload. The next step is to set the Post fields but the plugin is not working as the tutorial shows. Rather than saving each field, when I hit “save”, I am sent to a blank page. When I arrow back to the Supra CSV page, nothing has been saved. So, I deactivated then deleted the plugin and re-installed it. But the plugin has remembered me in the Configuration settings – my username and password are there – and it still will not save the settings. Any suggestions? Thank you!

    http://wordpress.org/extend/plugins/supra-csv-parser/

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Joseph Persie

    (@zmijevik)

    show me a screenshot of your console to indicate javascript errors

    I have the same problem described by Kerris. When I click ‘Add Post Meta’ I am sent to a blank page. I too have deleted the plugin and reloaded it but the problem recurs. Can you help? Thank you very much!

    Sorry this is a separate query – Directory press listings have fields called ‘Tagline’ and ‘Excerpt’. Supra CSV allows me to import into all other predefined and custom fields but not these two. Is it possible to add these two? Any suggestions?

    Plugin Author Joseph Persie

    (@zmijevik)

    1) please show me a screenshot of your console to indicate javascript errors, and or ajax response messages

    Plugin Author Joseph Persie

    (@zmijevik)

    You need to identify that this post meta exists in the post_meta table. It most likely will be a lower case value.

    Thanks v much for your quick response.
    1)I had been using internet explorer as my browser and when I typed ‘find javascript errors’ into Google it recommended using Firefox as a browser to do this. I have just installed Firefox and it now allows me to ‘Add Post Meta’. I have retried using Internet Explorer and it still doesn’t work with that so I’ll just use Firefox from now on. Thanks for a great add on, and once I’ve masted it I’ll send a donation.
    2) I can’t find these two fields on there, even though they are standard directory press fields and not custom ones I have set up. The only ones showing on there are:

    email

    expires

    Facebook

    featured

    hits

    image

    images

    map-loglat

    map_location

    packageID

    package_access

    price

    purchaseprice

    trackingID

    Twitter

    url

    _edit_last

    _edit_lock

    _wp_trash_meta_status

    _wp_trash_meta_time

    Plugin Author Joseph Persie

    (@zmijevik)

    run the following query in phpmyadmin:
    SELECT DISTINCT meta_key FROM wp_postmeta

    OK thanks v much I’ll download phpmyadmin later today and see how I get on.

    I have run the query in phpmyadmin, with the following results:

    email

    expires

    Facebook

    featured

    from

    hits

    image

    images

    map-loglat

    map_location

    packageID

    package_access

    price

    purchaseprice

    qty

    ref

    status

    trackingID

    Twitter

    type

    url

    userID

    username

    _edit_last

    _edit_lock

    _menu_item_classes

    _menu_item_menu_item_parent

    _menu_item_object

    _menu_item_object_id

    Plugin Author Joseph Persie

    (@zmijevik)

    this means that theme or plugin is using some other unconventional method
    of storing taxonomy

    OK Many thanks for your help anyway and I’ll keep looking for a solution.

Viewing 12 replies - 1 through 12 (of 12 total)

The topic ‘[Plugin: Supra CSV] settings not being saved’ is closed to new replies.