Contact form 7 plugin not sending emails

  • ArfathKhan

    (@arfathkhan)


    13 years, 8 months ago

    Hi,

    I’m using Contact form 7 plugin on my wordpress site, when i fill in the form and click the send button the message is sent successfully but i don’t receive it on my email account. it was working perfect at first but now all of sudden it has stopped.

    My hosting service has moved to a new server is that a problem ?

    any kind of help is appreciated.

    Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
  • esmi

    (@esmi)

    13 years, 8 months ago

    What hosts are you using?

    Thread Starter ArfathKhan

    (@arfathkhan)

    13 years, 8 months ago

    Hello esmi,

    i’m on x10hosting

    Thread Starter ArfathKhan

    (@arfathkhan)

    13 years, 8 months ago

    there was server migration some days ago on my hosting service, could this be the problem or

    i have used a lot of other plugins plugins on my wordpress site besides contact form 7,

    next gen gallery plugin
    testimonials solutions plugin
    all in one seo pack
    jquery light box
    mce table buttons

    will there be any conflict between these plugins and contact form 7.

    Regards
    Arfath

    esmi

    (@esmi)

    13 years, 8 months ago

    Not that I know of but deactivating the other plugins and testing the form would be a good idea. Also, contact your hosts and ask them if they have any SMTP filtering rules that would cause their server to reject the emails. Remember to include the email address that you using as the To and From addresses in your testing.

    Thread Starter ArfathKhan

    (@arfathkhan)

    13 years, 8 months ago

    Esmi thanks for the post.

    I have got an update :

    The contact form is successfully sending emails to my domain email account user@mydomain.com, i’m using squirell mail to read it.

    But when i change the “To” option in the contact form 7 settings to my gmail account its not sending it there to my gmail account. but its working perfectly when i use my own domain email.

    So what do you think could possible be the reason for not recieving emails, i still think it has got some thing to do with my hosting service.

    Any advise will be greatly appreciated.

    Regards
    arfath

    esmi

    (@esmi)

    13 years, 8 months ago

    hen i change the “To” option in the contact form 7 settings to my gmail account its not sending it there to my gmail account

    Your hosts must be rejecting gmail.

    Thread Starter ArfathKhan

    (@arfathkhan)

    13 years, 8 months ago

    I will contact the hosting service support and will let you know the update.

    Regards
    Arfath

    Thread Starter ArfathKhan

    (@arfathkhan)

    13 years, 8 months ago

    Sorry for the delay in replying, but the problem now is fixed, it was the hosting providers fault. they had some problems with their SMTP settings, everything is fine now.

    Thanks for your time ESMI.

    Regards
    Arfath

Viewing 8 replies - 1 through 8 (of 8 total)

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