Contact your hosts. They could have a problem at their end.
I was trying to backup my wordpress site at the time and I needed to change my password when accesing the MySQL database – could that be it?
I needed to change my password when accesing the MySQL database
You changed your database password?
@ofmiceandmods: Update the password in wp-config.php
That doesn’t help me at all. I can’t access the admin area as when I visit the website, I can’t even access the dashboard.
On the contrary… that is EXACTLY what you need.
If you read through the entire link I posted, you will notice there are other ways of accessing the information without having to log into your dashboard.
You can do it through…
1. MySql
2. PhpMyAdmin
3. FTP
4. Emergency Password Reset Script
Since you changed your password already… you will NOT be able to log in to your admin panel.
You MUST use one of the methods mentioned above… also fully documented in the link I provided in my last post above.
So which one of the 4 do I need?
Which one are you most familiar with?
Do you have an FTP account associated with your website?
I am not familiar with any of them.
How do I find out?
Okay…
Do you have access to your hosts cpanel? For example, do you know how to log into your Cpanel and access your file directories?
The host is godaddy if that helps
So, you will need to log into your godaddy account via the godaddy.com webpage.
Then, once you are logged in, you will need to find where you can browse your file directories.
Here are the steps. If you get stuck, call godaddy and they can help you get your Cpanel open.
1. From your Cpanel, open PhpMyAdmin.
2. Choose your database from the list in the left column.
3. Click the table “wp_users”.
4. Find your username in the list of entries.
5. Click “Edit”.
6. Delete whatever is in “user_pass” value, and replace it with your new password.
7. MAKE SURE to click the dropdown for “user_pass” and select “MD5”.
8. Click the “Go” button to save changes.
Now, try to log into your websites admin panel again with the same username and your NEW password.
