Have you tried:
– deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
– switching to the Twenty Eleven theme to rule out any theme-specific problems.
– resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.
If it does turn out to be a theme issue, you will need to seek support from the theme’s vendors.
I deactivated the plugins and there was no difference. I’m not tech savvy, so I really can’t switch the whole site to Twenty Eleven. And I have no idea how to reset the plugins folder.
I’ve seen in the forums that others seem to have this issue as well, do you have any other suggestions?
Thanks.
Lisa
so I really can’t switch the whole site to Twenty Eleven
Why not? This is part of the necessary basic troubleshooting process.
And I have no idea how to reset the plugins folder.
Please see the link I gave above.
(@lisamkarl)
14 years, 1 month ago
People are unable to post comments to my blog: novacreativemedia.com/blog The word ‘comment’ isn’t hyperlinked and when you click (0), it takes you to the post, but nowhere to comment. The url, once you click the (0) is: http://novacreativemedia.com/2012/03/27/dont-look-at-social-media-the-wrong-way/#respond
I searched through the forums and tried some solutions, including unchecking ‘comment author must fill out name and e-mail” and ‘Users must be registered and logged in to comment,’ and reseting the permalinks to default. None of the above worked.
I finally have someone who wants to comment, so any help would be appreciated!
Thanks!
Lisa