Can't upload images

  • Kassinator

    (@kassinator)


    14 years, 1 month ago

    Hi, I can’t upload images to my blog – I have done so plenty of times in the past, I made no changes to my browser or blog, and now when I click ‘upload/insert’ when creating a new post, nothing happens. I cleared my browser’s cache and that did not fix the issue. I also tried this in Firefox and Safari.

    Any help is much appreciated!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Withpeace

    (@withpeace)

    14 years, 1 month ago

    Hi Kassinator & WP Support,

    I seem to have the same problem since yesterday.Suddenly I can’t upload images.

    I discovered it by doing Media > Add new – then neither the Drag & Drop area appears, nor the “Select Files” button works (Kassinator can you try this and tell me if you can?).

    I then just tried doing what you did, in the New Post area> Upload Image and also there, the button does not respond to the command.

    This makes me think that IT MIGHT BE A GENERAL (SUDDEN) PROBLEM WITH W?!

    Please SUPPORT TEAM, fix it asap!
    It is impacting (blocking!) our work!

    Many thanks!

    kmessinger

    (@kmessinger)

    14 years, 1 month ago

    Have you tried:
    – deactivating all plugins (yes, all) to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). Don’t forget the ones in mu-plugins. If you can’t get into your admin dashboard, try resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.
    – switching to the Twenty Eleven theme to rule out any theme-specific problems.

    Withpeace

    (@withpeace)

    14 years, 1 month ago

    Thanks kmessinger,
    you are a genius and a saviour! 🙂

    I went to Plugins > Installed Plugins – and de-atcivated them all with a bulk action. Based on the fact that it all happened within the last 48hrs, I tried to recall which plugin I had updated and had a few suspicions. So I reactivated them one by one and…

    …discovered that the culprit is: “Track that stat” – Version 1.0.6
    (kassinator, do you have that plugin too? can you check and let us know if it’s the same giving you trouble?)

    I’ll try and notify the plugin author.

    Thanks a million again! cheers.

    Thread Starter Kassinator

    (@kassinator)

    14 years, 1 month ago

    Thank you both SO much. I can confirm ‘Track that stat’ was my problem as well. Thanks again!

    Withpeace

    (@withpeace)

    14 years, 1 month ago

    Heya,

    I just upgraded to “Track that Stat” Version 1.0.7 and the Media > Add New works, it hasn’t been affected (though this does not exclude that it might create problems in other parts).

    As result of a lesson learned, I am keeping a log file of Plugin Updates but I was wondering if…

    … there’s a physical place inside the WP Admin Dashboard where I can find this without having to write it myself?

    This way, if anything happens again, it will be much faster to discover the faulty plugin, without having to uninstall-reinstall them all…

    Many thanks to kmessinger or anyone else if they can reply to this.

    PS: glad you solved it too, Kassinator 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

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