Ninja Forms Lite: Email Form Recipients

  • Susan Scruton

    (@susan-scruton)


    14 years, 1 month ago

    I’ve created and installed a form which is working fine in all respects but one.

    When a user submits the form, I want a copy of the contents to be mailed to me, and a copy mailed to the submitter.

    So, in Form Settings, under “Email Form Recipients,” I’ve included my own email address, and [Email address:] so that it will insert the user’s email address from the Email address field on the form.

    It is emailing a copy of the form to me, but not to the person who submitted the form.

    Can you please let me know what I need to do to make it send a copy to the submitter?

    Thanks very much for any light you can shed on this.

Viewing 4 replies - 1 through 4 (of 4 total)
  • James Laws

    (@jameslaws)

    14 years, 1 month ago

    Hey Susan,

    When you create your form and add a field fir the users email address, there is an option that asks if the field is an email address and if you would like to send a copy to the user. That’s all you need to do. The “Email Form Recipients” under form settings is only for you and other known email addresses you might want to also have a copy sent to.

    I hope that makes sense.

    Thread Starter Susan Scruton

    (@susan-scruton)

    14 years, 1 month ago

    Excellent! Thank you so much.

    Susan

    James Laws

    (@jameslaws)

    14 years, 1 month ago

    You are very welcome.

    domokos

    (@domokos)

    13 years, 9 months ago

    I have a similar problem that Susan mentioned above (Email is successfully going to the Form Recipient (me), but a copy is not being sent to the User). However, “Email to User” under Submission Setting is checked, and the text field “Is this an email address?” is checked. Any suggestions why the user is not getting a copy of the email?

Viewing 4 replies - 1 through 4 (of 4 total)

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