[Plugin: Contact Form 7] Mail Setting: "From:" not processing tag

  • ecoevolver

    (@ecoevolver)


    14 years, 3 months ago

    Hi there,

    I’ve been trying to solve this issue for weeks now and can’t figure it out.

    Problem: email From does not work correctly

    whenever I try to use user input from a contact form [email-address] it NEVER passes the variable data to the backend. The email that I receive only ever reads as the default email address on my server.

    For example, in my contact form Edit screen, under the email section,
    TO: user@server.com
    FROM: [user-email] (user2@server.com)

    When I submit the form, the email that I receive says its from “info@server.com” NOT user2@server.com… no matter value I entere into the FROM field, constant or variable, the email only ever reads “info@server.com”

    Contacted Host company, they said I had to delete the info@server.com email account and create it again without setting it to “default”, but even after I deleted the email account, the contact form continues to populate the FROM field with info@server.com

    I truly don’t understand whats going on here. Please someone have dealt with this issue!

    Thank you!

    http://wordpress.org/extend/plugins/contact-form-7/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter ecoevolver

    (@ecoevolver)

    14 years, 3 months ago

    I just confirmed that I had successfully deleted the info@server.com account, nevertheless, emails sent from Contact Form 7 continue to come from “info@server.com”

    Is there a place where contact form 7 grabs an email address or stores an email address? Cuz, there’s no way that the emails should be coming from “info@server.com”

    Thread Starter ecoevolver

    (@ecoevolver)

    14 years, 3 months ago

    Ok, so I created a dummy email account called user3@server.com & set that to be the default email account. When I send the contact form 7, the email reads its FROM: user3@server.com

    I then delete user3@server.com, meaning there is no longer a default email account, and the email I receive reads that its FROM: user3@server.com

    So there is definitely a pattern here, I just don’t know what it is. But basically it seems like my email host either over rides the mail.php functionality OR contact form 7 overwrites the local data with from a cache or something…I don’t know.

    How do I even describe this issue to my server host?

Viewing 2 replies - 1 through 2 (of 2 total)

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