Cannot login; receiving error 500 message

Hello,

Unfortunately, a 500 error is a pretty vague message as there can be a number of causes to receiving a 500 error. Does your web host have cPanel? If it does, you can check the error logs and it will tell you the exact file that is causing the issue and why.

Usually it is either a permissions issue, or something in the .htaccess file. For example, if the admin page has a permission of 777, which means it is writeable by anybody, to help protect your website it will display a 500 error until it is corrected. If the permissions look correct, then I would recommend looking at your .htaccess file and make sure if you recently installed a plugin or widget that there isn’t a conflict causing the error.

Let me know if I didn’t explain something well enough or if that solves your issue!

Kevin