Dashboard Will Not Load

  • WindWire

    (@windwire)


    15 years, 3 months ago

    My dashboard will not load. The site itself is running just fine. The dashboard was working at 12:30, the last time I used it. I didn’t do anything out of the ordinary — no plugins, etc…

    And now I just get a blank screen.

    Any help would be appreciated. I have no idea where to start.

Viewing 4 replies - 1 through 4 (of 4 total)
  • @mercime

    (@mercime)

    15 years, 3 months ago

    Deactivate all plugins – you can rename wp-content/plugins folder to e.g. wp-content/plugins-x via FTP or cPanel

    Thread Starter WindWire

    (@windwire)

    15 years, 3 months ago

    Thank you very much for your reply.

    And please excuse my ignorance… but how can I deactivate the plugins if I can’t get to my control panel?

    jkovis

    (@jkovis)

    15 years, 3 months ago

    you can rename wp-content/plugins folder to e.g. wp-content/plugins-x
via FTP or cPanel
    Thread Starter WindWire

    (@windwire)

    15 years, 3 months ago

    Ok, thanks. I have no idea what that means so I’ll just forward this thread on to my tech person. Was hoping I could solve this without paying, but that’s a pipe dream with my (very) limited skills.

    Thank you again for your help.

Viewing 4 replies - 1 through 4 (of 4 total)

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