403 Forbidden [when adding plugin]

  • Resolved shedonthepond

    (@shedonthepond)


    15 years, 4 months ago

    I installed WordPress Gallery Leaf Plugin, and I am now locked out of my website. The message on the screen reads:

    You don’t have permission to access /tri-ang-furniture/tri-ang-early-furniture/ on this server.

    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

    Can anyone help me, I thought that plugins from the WordPress site would be safe to use.

    Lee

Viewing 6 replies - 1 through 6 (of 6 total)
  • esmi

    (@esmi)

    15 years, 4 months ago

    FTP into your site (or use whatever file management application your host provides) and delete the wp-content/pliugins/gallery-leaf folder.

    Thread Starter shedonthepond

    (@shedonthepond)

    15 years, 4 months ago

    Thanks for your answer, but I can’t log onto my side to change anything.

    esmi

    (@esmi)

    15 years, 4 months ago

    You don’t need to login to your WP site to use FTP. Please see the link I gave above.

    Thread Starter shedonthepond

    (@shedonthepond)

    15 years, 4 months ago

    Thanks for that, downloaded FileZilla, did not work message read:

    Connection attempt failed with “ECONNREFUSED – Connection refused by server”.

    Any other ideas! would be grateful

    esmi

    (@esmi)

    15 years, 4 months ago

    Try confirming your FTP login credentials with your host.

    Thread Starter shedonthepond

    (@shedonthepond)

    15 years, 4 months ago

    Thanks for your help, I got my host to sort the problem out for me.

Viewing 6 replies - 1 through 6 (of 6 total)

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