Coupons don’t work at checkout.

  • Catarina

    (@catarinacapinha)


    21 hours, 50 minutes ago

    Hello, previously the coupons were working on my website. I would enter the code at checkout and it would apply it, reducing the order price depending on the coupon value. Now, when I enter the coupon and apply it, it doesn’t work; the page reloads and it’s as if nothing happened.

    Any idea what the problem might be?

Viewing 1 replies (of 1 total)
  • Plugin Support Daniyal Ahmed (a11n)

    (@daniyalahmedk)

    9 hours, 10 minutes ago

    Hi there,

    Thanks for reaching out!

    I tried to replicate the issue on my end and can confirm that coupon codes are working as expected with the latest version of WooCommerce. The issue you’re experiencing is most likely caused by a conflict with a third-party plugin or your current theme.

    Could you please perform conflict testing to help narrow down the cause? You can follow the steps outlined in our documentation below:

    https://woocommerce.com/document/how-to-test-for-conflicts/

    Please let me know how it goes or if you have any further questions. I’ll be happy to help!

    Best regards,

Viewing 1 replies (of 1 total)

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