• Resolved Steve P (UK)

    (@stevepalmeratwordpress)


    Hi! This happened about a year ago, but seemed to resolve itself. After upgrading to the latest version of WordPress, the same problem has returned.

    When I’m in the backend and add the map block, a blank block is added, but when trying to add a location, it says

    ‘The IP/device is not authorised to use the API’. I’m not sure what’s going on. It was certainly OK before the WP update. Can you offer any suggestions? I know the API is correct as it works elsewhere

    Thanks, Steve

    The page I need help with: [log in to see the link]

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