archive template

  • Resolved maryamsawari

    (@maryamsawari)


    1 week ago

    Hello, I hope you are doing well. I’m having an issue with a taxonomy archive template on my website and would appreciate your guidance

    I have a custom taxonomy on my WordPress site, and I want every term in this taxonomy to open using the custom archive template.

    I have already created the archive template, configured it correctly, and assigned it to the relevant taxonomy.

    However, when I click the taxonomy terms, they still open the default WordPress page instead of the custom archive template.

    How can I make every term in this taxonomy open with the assigned archive template?

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  • Plugin Contributor Muhammad Dilshad

    (@dilshad101)

    5 days, 1 hour ago

    Hello,

    Thank you for contacting Xpro Support.

    If your custom taxonomy archive template is already created and assigned to the relevant taxonomy but the taxonomy terms are still opening the default WordPress archive, please try the following steps:

    1. Go to Xpro Theme Builder → Archive Templates and open the taxonomy archive template.
    2. Make sure the template is published/active and the Display Conditions are correctly assigned to your custom taxonomy.
    3. Clear your website cache and, if you are using a caching or optimization plugin, clear its cache as well.
    4. Go to WordPress Dashboard → Settings → Permalinks and click Save Changes without making any changes. This will refresh the WordPress rewrite rules.
    5. Clear the Elementor/Xpro generated CSS and cache, then test the taxonomy terms again.

    Also, please make sure that the taxonomy is properly registered as an archive-enabled taxonomy and that its term links are pointing to the correct taxonomy archive URLs.

    If the issue still persists after following these steps, please share your WordPress admin credentials with us. Our technical team can check the taxonomy configuration, template conditions, and archive behavior directly and assist you in resolving the issue.

    Warm regards,
    Team Xpro

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